Customer Service Advisor Job at Foundever (Motherwell)

Customer Service Advisor

Join Barclays as a Customer Service Specialist, where you’ll begin by developing...

Location

United Kingdom , Northampton

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience in customer service (internal or external)
Ability to manage a high volume of customer queries without compromising quality
Excellent communication skills, both written and verbal, with the ability to tailor your message
Solid PC skills, including proficiency in Microsoft Office

Job Responsibility

Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner
Collaboration with teams across the bank to align, promote, and integrate customer care initiatives
Management and maintenance of customer records and documentation to ensure accuracy
Participation in training and development initiatives to improve customer skills, knowledge, and services
Identification of industry trends and developments related to customer service to implement best practice in customer care
Execution of escalation requests to the relevant team or senior management as required in a timely manner
Execution of customer service activities through various communication channels including chat, email, and phone

Fulltime

Customer Service Advisor

Join Our Team as a Customer Service Advisor. What You'll Do: As our Customer Ser...

Location

United Kingdom , Bournemouth

Salary:

26250.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

Enthusiastic: A positive attitude that can brighten the office!
Organised: Ability to manage multiple tasks efficiently.
Team Player: Willing to collaborate and support colleagues.
Tech-Savvy: Comfortable using various software and systems.

Job Responsibility

Answering all incoming customer service calls
Updating the CRM system with customer notes
Ensure all issues are resolved by the end of each working day

What we offer

Weekly Pay
Up to 28 days annual leave
Dedicated consultant to support your job search
First opportunity to see permanent positions
Access to free eyecare vouchers
Temp of the Month awards
Access to Boost, for online discounts
Timesheets can be completed on mobile devices
Discount schemes
Access to Well-being platforms

Fulltime

Customer Service Advisor

The role of our Customer Services Advisor is critical to the success of our busi...

Location

Ireland , Dublin

Salary:

15.50 EUR / Hour

apetito UK

Expiration Date

June 24, 2026

Requirements

Experience of a customer service role
Confident using a Personal computer to manage and process orders
Confident telephone manner
Able to pay attention to detail and be accurate in your work
Numerate and good written English
Able to work to deadlines

Job Responsibility

Responsible for the taking of telephone / internet orders and making outbound calls to customers and prospects
To support drivers with route planning for the next days’ delivery rounds
To ensure each customer is provided with exemplary service on each telephone call or contact
To update customer records and liaise with customer relatives as required
To ensure customers’ needs are met, ensuring they know how to cook, store and re-order the meals as necessary
Prepare promotional literature as required and communicate details of new products or promotions to customers
To search, provide and continually look for new business opportunities
To share best practices with colleagues in an effort to continuously improve our service proposition
To actively take an interest in the products we sell and promote the benefits of WFF healthy and nutritious meals to all our customers

What we offer

Competitive salary
21 days annual leave + public holidays
Pension contribution
Bonus

Parttime

Customer Service Advisor

This is a fantastic opportunity to work with our exciting client and make a diff...

Location

United Kingdom , Nottingham

Salary:

Not provided

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Excellent communication skills both written and verbal
Experience dealing with customers
Experience of working in a compliance environment
Attention to detail and good data entry skills
Ability to remain calm and professional at all times

Job Responsibility

Supporting and contributing to the aims, objectives and performance of the Power of Attorney Services department to ensure delivery targets, as set out in the Business Plan, are met
Promote a culture of excellent service delivery and continuous improvement
Answering customer queries by telephone in a contact centre environment
Escalating customer queries and requests to other teams where appropriate
Inputting and updating data on our IT systems
Making and answering telephone calls with internal and external customers
Responding to written correspondence received via post or email
Attending and contributing to team meetings
Collating, analysing and formatting data and information
To act as a point of contact for the customer, dealing with telephone enquiries and correspondence in a professional and courteous manner

What we offer

Holiday Accrual/Pay
Pension Scheme

Fulltime

Customer Service Advisor

Customer Service Advisor (Part-Time) - Brighton - £13,988 per annum - Monday-Fri...

Location

United Kingdom , Brighton

Salary:

13113.00 - 13988.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong customer service and communication skills
A positive, problem-solving approach
Excellent attention to detail
Ability to work independently and as part of a team
Confident using Microsoft Office and Outlook
Previous customer service experience preferred

Job Responsibility

Handle inbound customer enquiries
Resolve queries and provide account support
Take ownership of customer issues through to resolution
Identify opportunities to improve processes
Work collaboratively with colleagues across the business

Parttime

Customer Service Advisor

Customer Services Representative (6-Month FTC) 📍 Brighton 💰 £26,227 pro rata ⏰...

Location

United Kingdom , Brighton

Salary:

26227.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Customer-focused with strong problem-solving skills
Excellent communication and attention to detail
Able to work independently and as part of a team
Confident using Microsoft Office and Outlook
Previous customer service experience preferred

Job Responsibility

Handle inbound customer enquiries
Resolve queries and provide account support
Take ownership of issues through to resolution
Identify opportunities to improve processes
Work closely with colleagues across the team

Fulltime

Customer Service Advisor

Location

United Kingdom , Aylesbury

Salary:

25100.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of working in a customer service role within a contact centre environment
Effective questioning and listening skills
Good organisational and interpersonal skills
Ability to work under pressure and to tight deadlines
Computer literate (MS Office) with keyboard skills
Precise comprehension and ability to communicate clearly in both verbal and written form
Ability to work to agreed performance targets
Ability to work independently and as part of a team
Takes ownership by using Initiative and problem solving
Ability to cope well under pressure with determination and perseverance

Job Responsibility

Answer all Customer and Claims incoming calls efficiently and professionally
Outbound calling including retention and renewal, breeders, requesting information for claims and underwriting of new policy applications
Objection handling including policy cancellations, premium increases, Claims decisions
Respond to customer enquiries appropriately, ensuring all documentation is professional and correct
Deal and attempt to resolve customer complaints
Record and maintain accurate policyholder information using the in-house computer systems
Maintain a thorough working knowledge of all policy terms and conditions
Ensure all company and departmental policies and procedures are adhered too at all times

What we offer

25 days annual leave which increases with service, plus bank holidays
Opportunity to buy/sell up to 5 days annual leave per calendar year
Clear development pathway within the team with pay increases as you advance
Pension and Life Assurance scheme
Access to 25% off insuring your pet with Agria
Health Cash Plan, mental health support and health and wellbeing platforms including Headspace

Fulltime

Customer Service Advisor

Office Angels are delighted to be working with a long-standing and valued client...

Location

United Kingdom , Glasgow

Salary:

26000.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in customer service or a client-facing administrative role
Strong communication skills with a professional, confident approach
Highly organised with the ability to manage multiple priorities
A proactive, solutions-focused mindset
Comfortable working in a fast-paced, structured environment
Experience within financial services would be advantageous

Job Responsibility

Acting as a key point of contact, building trusted relationships with clients
Managing queries from initial contact through to resolution in a timely, professional manner
Working closely with internal teams and external partners to keep processes running smoothly
Providing clear updates and confidently managing expectations
Delivering a consistently high standard of service across all interactions
Maintaining accurate records and supporting overall team performance
Seamlessly working across multiple portals, navigating systems efficiently to manage queries with speed and accuracy

What we offer

Competitive salary
Private medical cover & death in service (post-probation)
Pension scheme
Ongoing training and support towards professional qualifications
Wellbeing support and employee benefits platform
A collaborative, supportive team environment

Fulltime

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Customer Service Advisor

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