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Customer Service Advisor

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360 Resourcing Solutions

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Location:
United Kingdom , Leicester

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

23901.08 GBP / Year
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Job Description:

You will be working within a high-volume residential conveyancing support centre environment, dealing with the verification of client ID documentation as part of the legal process in conveyancing. This is a full time role working 37.5 hours per week on a permanent basis. In this specific part of our service centre function, you will be tasked with using our in house systems and following a set process to check the validity of ID documents. In order to succeed in this role, you'll need excellent attention to detail skills and fantastic administration capabilities.

Job Responsibility:

  • Legal administration
  • Client ID verification
  • Scanning and processing documents
  • Providing updates to other departments
  • Achievement of SLA's

Requirements:

  • Must be within commutable distance of Leicester
  • A background in customer service or a willingness to learn
  • Confident IT user
  • Available to work shift patterns 8am-8pm Monday to Friday, 9am-4pm Saturday and 10am-3pm Sunday on a permanent basis
What we offer:
  • Competitive Salary
  • Site based role in a modern, accessible location
  • 25 Days Holiday (plus 8 Public Holidays)
  • Pension Scheme & Life Assurance
  • Buy/Sell Holiday Option
  • Enhanced Maternity, Paternity & Adoption Pay
  • Employee Assistance Programme
  • Free Conveyancing Services
  • Retail Discounts

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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