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Customer Service Advisor

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

26250.00 GBP / Year
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Job Description:

Our client is a very successful Mortgage lender, who has gone from strength to strength and nearly doubled in size over the last 5 years. They offer a different style to lending and want to give everyone the opportunity to own their own property. As a result of their growth, they are seeking confident, empathetic and experienced Customer Service Agents.

Job Responsibility:

  • Communicate with customers who have queries on their Mortgage account and provide them with positive solutions to their problems, whilst adhering to regulations & legislation
  • Spend the working day on the telephone to customers alongside a small amount of Administration

Requirements:

  • High-volume, telephone-based, Customer Service experience (B2C)
  • Experience working in an FCA regulated environment
What we offer:
  • FULLY REMOTE working with FULLY REMOTE training
  • All I.T equipment supplied
  • A yearly bonus
  • Frequent staff incentives which include high street vouchers
  • Annual awards
  • Employee assistance and welfare programme
  • Private healthcare
  • Subsidized gym memberships
  • PROGRESSION

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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