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Customer Service Advisor

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360 Resourcing Solutions

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Location:
United Kingdom , Slough

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

27920.00 - 29694.00 GBP / Year
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Job Description:

A Customer Service Advisor represents the Council and is often the first point of contact for customers. You will handle enquiries by phone, in person, and online, ensuring a helpful and professional service at all times.

Job Responsibility:

  • Represents the Council and is often the first point of contact for customers
  • Handle enquiries by phone, in person, and online
  • Ensuring a helpful and professional service at all times

Requirements:

  • Friendly and motivated individuals
  • Enjoy helping others
  • Committed to delivering a high standard of customer service
  • Able to explain information clearly
  • Remain calm under pressure
  • Communicate confidently with a wide range of customers
  • Well organised
  • Flexible
  • Able to work effectively with colleagues
  • Meet agreed service targets and performance standards
  • Valid right to work in the UK
What we offer:
  • 26–33 days annual leave (depending on length of service)
  • Local Government Pension Scheme
  • Wellbeing initiatives and active employee networks
  • Tax-free childcare and childcare services
  • Annual increments (subject to performance and service)
  • Season loan ticket - to help with the cost of your rail / bus journey to and from work

Additional Information:

Job Posted:
January 24, 2026

Expiration:
February 18, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
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