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Customer Service Advisor

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Office Angels

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Location:
United Kingdom , Burton-On-Trent

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

25000.00 GBP / Year
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Job Description:

We're recruiting for a fantastic, award‑winning business where customer care sits at the heart of everything they do. You'll be joining a friendly, close-knit and well-established team, playing a key role in the smooth day‑to‑day running of the Customer Service department.

Job Responsibility:

  • Delivering first-class customer support across multiple channels including live chat and email
  • Taking full ownership of customer enquiries using a ticketing system
  • Resolving issues efficiently while providing a positive customer experience
  • Representing the company professionally, upholding their reputation and instilling customer confidence in their products and services

Requirements:

  • Proven experience within a Customer Service role
  • Confident communicator with excellent written and verbal skills
  • Strong attention to detail and a proactive problem-solving approach
  • Comfortable using Microsoft Word, Excel and CRM systems
What we offer:
  • Hybrid working for a healthier work-life balance
  • 25 days holiday plus an extra day for your birthday
  • Free on-site parking
  • Healthcare plan

Additional Information:

Job Posted:
May 09, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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