Customer Service Advisor, Office Angels

Office Angels

Location:
United Kingdom, Chessington

Category:
Customer Service

Contract Type:
Not provided

Salary:

25000.00 - 28000.00 GBP / Year

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Job Description:

Are you passionate about providing exceptional customer service? Do you thrive in a collaborative environment where your contributions are valued? If so, we have the perfect opportunity for you! Our client is looking for a dedicated and enthusiastic Customer Service Advisor to join their small dynamic team in Chessington.

Job Responsibility:

Customer Support: Provide excellent support over the phone and via email, addressing inquiries and resolving issues promptly
Order Management: Assist with processing orders, returns, and exchanges to ensure a seamless customer experience
Product Knowledge: Maintain a thorough understanding of our products to effectively assist customers and provide accurate information
Complaint Resolution: Handle customer complaints with empathy and professionalism, striving for swift and satisfactory resolutions
Team Collaboration: Work closely with other team members to ensure customer queries are resolved efficiently
Documentation: Keep accurate records of customer interactions and transactions

Requirements:

Previous experience in a customer service role
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work well in a team and independently
Proficiency in using customer service software and Microsoft Office

What we offer:

Convenient Location: The office is easily accessible, with parking available for your convenience
Supportive Team Environment: Work alongside a friendly and motivated team of 8 that values collaboration

Additional Information:

Job Posted:
July 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Advisor