Customer Service Advisor, Office Angels

Customer Service Advisor

Office Angels

Location:
United Kingdom, Burton-On-Trent

Category:
Customer Service

Contract Type:
Not provided

Salary:

24000.00 - 25000.00 GBP / Year

Save Job

Apply Position

Job Description:

Key member of customer service department working within close-knit team, playing essential role in day-to-day operations including answering customer enquiries and resolving issues in a dynamic, customer-centric environment

Job Responsibility:

Delivering exceptional customer service through email correspondence
Handling customer calls and email enquiries
Resolving issues efficiently in line with SLA's
Taking ownership of individual enquiries using a ticketing system
Collaborating with team to manage high volume of email communications

Requirements:

Previous experience in customer service or administrative role
Experience with written communication
Confident using Word, Excel, and CRM systems
Excellent grammar and writing skills
Process-driven approach
Detail-oriented
Resilient under pressure
Kind and collaborative team player

Nice to have:

Process-driven approach
Detail-oriented
Resilient under pressure
Kind and collaborative team player

What we offer:

25 days holiday plus extra day for birthday
8 bank holidays
Free parking
Health care plan
Hybrid working
Flexible hours

Additional Information:

Job Posted:
September 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.