Customer Service Advisor (Telesales) Job at 360 Resourcing Solutions (Bury St Edmunds)

Parts Telesales Advisor

Based from our Chiltern Depot (Dunstable) and reporting to our Regional Parts Ma...

Location

United Kingdom , Dunstable

Salary:

35000.00 GBP / Year

Renault Truck Commercials

Expiration Date

Until further notice

Requirements

Vehicle Parts sales experience
Sales and Target driven
Influencing others to buy additional parts
Excellent telephone manner
To be able to effectively communicate at all levels both written and verbally with people inside the organisation as well as external customers
Numerical ability to be able to work with part numbers
Accuracy and attention to detail
IT Literate to work within company processes and systems

Job Responsibility

Answer calls with the highest level of customer service
Prospect current and potential parts customers proving information of the company’s goods, services, and current promotions
Liaise with Aftersales Executives introducing them to potential account customers
Discussing the use and features of various parts with customers
Produce parts quotations for customers
Process Parts orders in line with company processes
Liaise with Depot parts team to ensure customer expectations are met
Liaise with Depots to deal with any return or refund requests
Ensure that credits are properly and accurately raised for goods returned if applicable
Discuss any service/stock concerns with Dealerpoint Managers

What we offer

25 days holiday plus BH’s
5% matched pension scheme
healthcare cash back plan
Work Perks Scheme

Fulltime

Internal Sales Advisor

We are offering to develop a smart, hungry, customer-centric individual with tra...

Location

United Kingdom , Letchworth Garden City

Salary:

30000.00 - 35000.00 GBP / Year

Wallace Hind

Expiration Date

Until further notice

Requirements

Excellent outbound telephone selling skills
Confident, organised and systematic
Happy to proactively make brand new calls to new prospects and potential customers
Target-driven, with the ambition to learn, grow and achieve commercial results
Quality-driven

Job Responsibility

Outbound telesales, calling enquiries and leads generated via telephone, web, email, etc.
Calling prospects and new potential customers to advise them of market-leading product solutions
Proactive telephone and digital information needs gathering, confidently recommending solutions, and closing to set up face-to-face appointments for external sales team
Providing written quotes and following-up to secure customer commitment
Delivering seamless administration
Occasional external customer visits

What we offer

£40,000 – £45,000 realistic On-Target Earnings in Year 1
UNCAPPED Commission
25 days Annual Leave (plus bank holidays)
Company Pension – matched to 5%
Private Healthcare (for Employee and Family)
Life Assurance Cover
Extensive Training

Fulltime

New

Customer Service Advisor

Our client is one of the largest and most successful UK-based distributors of a ...

Location

United Kingdom , Cambridge

Salary:

Not provided

Beautiful Recruitment

Expiration Date

Until further notice

Requirements

A recent life science graduate with some customer service experience in a part-time role whilst studying will be fully considered
this could be from working in retail, telesales, tele-business, customer service where there has been client/customer B2C interaction
Previous experience as a full-time Customer Service Advisor and Customer Support Representative role with a passion for delivering exceptional levels of service and experience for customers is ideal
You will have an excellent telephone manner, and be a great problem solver
A scientific background by education or experience working in a laboratory would be ideal but not a prerequisite
Full UK driving licence and access to your own vehicle as my client’s offices are on a business park – free parking on site provided

Job Responsibility

Working as part of a team of Customer Support Advisors, monitor the central e-mail boxes with incoming enquiries (sales, export, service, general product enquiries)
Create and provide quotations to customers on the SAP business system (both UK and export)
Create opportunities for all quotations on the SAP business system
Administer customer orders on the SAP business system including web order verification. These must be done so with extra care on accuracy (right parts, right quantity, right account, right prices)
Send pro-forma invoices for payment
Resolve customer queries and complaints and log the details on the SAP business system
Chase deliveries from suppliers when required
Liaise with freight forwarders to confirm delivery of goods
Provide support to the field sales team as required
Answer and respond to telephone calls within the set targets

What we offer

Up to 6% Pension Scheme
Medicash Scheme for dental, optical etc
25 Days Holiday + 8 Bank Holidays
Free Parking
Hybrid/flexible work-from-home/office days
Potential for permanent work after successful completion of FTC

Fulltime

Parts Telesales Advisor

Renault Hayes is seeking a Parts Telesales Advisor to join our busy Parts Depart...

Location

United Kingdom , Hayes

Salary:

32000.00 - 36800.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous relevant experience as a Parts Telesales Advisor or similar
Knowledge of automotive parts & components
Excellent communication and negotiation skills
Knowledge of sales order processing and invoicing systems (e.g. Kerridge & CDK)
Skilled in telephone sales techniques and customer handling best practices
Ability to deliver outstanding customer service
Determination to succeed and professionalism
Full UK driving licence

Job Responsibility

Optimise the sale of all Parts and Accessory products to Retail and Trade Customers, the Sales Department customers and the workshop

What we offer

33 days annual leave including Bank Holidays
Holiday Buy / Sell scheme
Enhanced Maternity and Paternity leave
Pension scheme with life assurance
Share options
Gym membership discount
Cycle-to-work scheme
Discounts on company products and services
Superb career opportunities Group-wide

Fulltime

Customer Service Advisor

We're looking for an adaptable and confident Customer Service Advisor to advise ...

Location

United Kingdom , Perth

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Confident in communicating both verbally and in written format
Great listening skills
Empathy to go the extra mile for customers on each and every call
Previous TeleSales/Customer Service experience is beneficial, but not essential
Excellent problem-solving abilities
Adaptable and resilient
Ability to stay calm under pressure

Job Responsibility

Making outgoing calls from an assigned call board along with taking inbound calls
Upselling products to Customers
Outbound calls to let customers know about promotions
Inputting emailed orders from customers and contract Groups for the whole of the UK
Learning monthly and weekly promotions and informing our customers and helping them receive the best deals possible
Effectively and promptly dealing with customer issues or complaints whilst adhering to operational processes
Communicating with other depots throughout the UK to ensure customers are receiving the best care possible
Working alongside the Territory Sales Managers assigned to each Depot
Placing Uplift lines in the system for customer returns

Internal Sales Advisor

Join our rapidly growing client as an Internal Sales Advisor! Are you ready to m...

Location

United Kingdom , Birmingham

Salary:

25000.00 - 29000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Enthusiastic about sales and eager to hit targets
A strong communicator with excellent interpersonal skills
Organised and able to manage your time effectively
A team player who thrives in a collaborative environment

Job Responsibility

Managing Pipeline: Progress and close sales leads generated by our marketing campaigns and partnerships
Responding to Inquiries: Collaborate with the team to manage the sales inbox and respond to queries promptly
Achieving Targets: Strive to meet and exceed monthly sales targets while maintaining excellent customer service
Inbound Sales Support: Be ready to answer inbound sales calls and assist where necessary
Research Competitors: Conduct personal research to stay informed about competitor products and services

What we offer

Hybrid Working: Enjoy 2 days at home and 3 days in the office
Time Off: 25 days of holiday + Bank holidays
Health Benefits: Health & Dental Insurance included

Fulltime

Client Relationship Advisor

Join Our Team as a Client Relationship Advisor! To proactively contact existing ...

Location

United Kingdom , Bournemouth

Salary:

13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in telesales or outbound calling roles
Strong communication and persuasion skills
Ability to handle objections and turn them into opportunities
High energy, target-driven, and resilient
Excellent time management and organisational skills

Job Responsibility

Promote and upsell additional services
Conduct a minimum of 20 outbound calls per day to existing clients
Use tailored scripts to deliver compelling value propositions
Follow up with undecided clients via further calls, emails or SMS
Record all interactions and outcomes accurately in the CRM system
Participate in weekly feedback and performance review meetings
Maintain high levels of customer satisfaction and professionalism

What we offer

Up to 29 days paid holiday
Free Parking
Access to free eye care vouchers
Access Online Discounts for 1000s of stores and brands
Access to wellbeing platforms
Free access to linked in learning courses

Fulltime

Customer Sales Advisor

Customer Sales Advisor - Remote (UK Mainland Only). Domestic & General are a pro...

Location

United Kingdom

Salary:

24500.00 - 32900.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

1 years continuous and targeted sales experience within the last 3 years
A driven mindset with strong customer service and sales skills with a love for hitting targets
Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed

Job Responsibility

Build rapport with customers
Get to know their individual needs and put their interests first
Use sales and communication skills to upsell products

What we offer

33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs
Pension scheme - Matched employer contributions up to 5% of basic salary
Life assurance - Employer funded cover of 4x basic salary
Employee assistance programme - Free support for physical & mental health, financial assistance and more

Fulltime

Customer Service Advisor (Telesales)

360 Resourcing Solutions

Location:
United Kingdom , Bury St Edmunds

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 29, 2026

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