Customer Service Advisor - Nights Job at 360 Resourcing Solutions (Southend-On-Sea)

Customer Advisor - Night Stock Flow

We believe anyone can improve their home to make life better. Every day, we give...

Location

United Kingdom , Croydon

Salary:

13.78 GBP / Hour

B&Q

Expiration Date

Until further notice

Requirements

Colleagues under 18 are not permitted to work between 10pm-6am

What we offer

20% discount on purchases at B&Q after 3 months
Share schemes
Life assurance
Employee assistance programme
Pension scheme
6.6 weeks' leave
Additional leave and cash rewards for long service
Flexible working
Shopping discounts
Gym discounts

Fulltime

Customer Service Advisor-nights

Do you have a passion for helping others? Join our mission to support customers ...

Location

United Kingdom , Southend-On-Sea

Salary:

13.34 GBP / Hour

360 Resourcing Solutions

Expiration Date

June 30, 2026

Requirements

Experience in customer service, ideally within a contact centre environment, with a focus on delivering exceptional customer experiences
A passion for working with a world-leading baby brand, and the desire to help set them apart from the competition
A genuine passion for delivering excellent customer service, ensuring a compassionate, empathetic approach with every interaction
The ability to deal with challenging situations and address sensitive topics with care and professionalism
Outstanding social service etiquette, with the ability to adapt your communication style to suit the needs of each customer
The ability to troubleshoot methodically and explain solutions in a clear, simple manner
Strong written and verbal communication skills, with the ability to determine the appropriate level of detail for customer queries
Confident IT skills to navigate customer service software and manage customer information accurately
MUST have an Apple or Android smartphone equipped with either iOS 17.0 (or later) or Android 13.0 (or later)
Must meet minimum internet speed requirements: Ping ms Maximum 20ms, DOWNLOAD Mbps Minimum 20 MBps, UPLOAD Mbps Minimum 5Mbps

Job Responsibility

Being there for our customers, offering support and guidance when they need a helping hand during their parenting journey
Acting as a brand ambassador for Tommee Tippee, upholding their core values
Ensuring the customer is at the heart of every conversation, whether it's over the phone, social media, web chat, or email, leaving them with a positive impression of you, Tommee Tippee, and Ventrica
Providing sales through service, assisting customers with order processing and recommending the right products for their needs

Fulltime

Supervisor (Night Shift)

Do you love the buzz of the airport? Enjoy working in a dynamic retail environme...

Location

United Kingdom , Belfast

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience at supervisory or managerial level in a retail (or similar) is essential
An understanding of budgets & targets and the ability to deliver and improve them essential
Excellent Communication skills (both verbal & written)
Ability to work in a team or individually depending on the needs of the business
Be able to remain professional and courteous under pressure
Excellent interpersonal skills and team working
Self-motivated
Ability to quickly learn about systems, new products and procedures

Job Responsibility

To deliver customer service in line with OSCAR Service standards
To generate ideas for driving the business and the team forward
To develop a motivated and empowered team through a positive management style
Staff recruitment, planning and training
To use relevant processes and policies to control the security of people, stock and cash
To ensure compliance with the relevant legislation and terminal safety responsibilities as defined in the induction and period training
The control of costs in accordance with agreed budgets
Adherence to cash and stock control policies, ensuring and assisting others to do the same
Responsible for team of Sales Advisors / Replenishment Assistants
Manage the team of Sales Advisors, ensuring they are motivated, engaged and always delivering excellent customer service

What we offer

10% bonus opportunity
Simplyhealth
Retail Trust
life insurance
on-site parking
up to 25% store discounts
uniform

Parttime

New

Customer Advisor - Night Stock Flow

We believe anyone can improve their home to make life better. Every day, we give...

Location

United Kingdom , New Malden

Salary:

13.52 GBP / Hour

B&Q

Expiration Date

Until further notice

Requirements

Colleagues under 18 are not permitted to work between 10pm-6am

What we offer

Discount card (20% discount on purchases after 3 months)
Share schemes
Life assurance
Employee assistance programme
Pension
Leave (6.6 weeks' leave, additional leave and cash rewards for long service)
Flexible working
Shopping discounts
Gym discounts (up to 25% off)
Eye care (paid eye test every two years, contribution towards glasses)

Fulltime

Customer Service Team Manager

As an Customer Service Team Manager, you will lead and develop a team of Alarm R...

Location

United Kingdom , Newcastle Upon Tyne

Salary:

30000.00 - 36400.00 GBP / Year

Verisure Services (UK) Limited

Expiration Date

Until further notice

Requirements

Proven experience managing and motivating teams within a fast-paced environment
Excellent communication skills with the ability to act with tact, professionalism and diplomacy
Strong customer service ethos and ability to perform under pressure
Confident in people management, including absence, performance, grievance and disciplinary processes
Highly organised with strong attention to detail
Adaptable, proactive and confident making decisions under pressure
Strong written communication skills, including accurate minute taking
Able to work collaboratively with stakeholders across the business
A positive role model with high standards of professionalism and timekeeping
Candidates must pass an Enhanced DBS check (funded by Verisure)

Job Responsibility

Lead, motivate and support ARC Advisors to achieve targets, service levels and quality standards
Conduct monthly meetings, Touchpoints and performance reviews
Deliver coaching, training and support to new starters and established team members
Monitor call quality weekly and provide constructive feedback
Review team and individual NPS (Medallia) performance and address detractors promptly
Assist with shift planning to ensure 24/7 staffing coverage
Manage annual leave allocation fairly across the year
Support the department during peak demand or unexpected increases in alarm activity
Ensure smooth daily shift handovers, including End of Day reporting
Maintain compliance with Health & Safety processes, ensuring staff welfare at all times

What we offer

Birthday day off
Onsite Coffee Shop & Canteen
PerkBox & GymFlex Discounts
Company pension scheme
Private BUPA Healthcare & MediCash Plan
Employee referral cash rewards
Enhanced maternity & paternity schemes
Free parking (subject to permit)
Alarm discount
Career development and training opportunities

Fulltime

New

Customer Advisor - Night Stock Flow

We believe anyone can improve their home to make life better. Every day, we give...

Location

United Kingdom , Colchester

Salary:

12.71 GBP / Hour

B&Q

Expiration Date

Until further notice

Requirements

A great communicator who can think clearly and make sound plans no matter how busy things get
Organised and analytical thinker
Know how to keep things simple
Know how to work as a team – supporting fellow colleagues and working through tasks together
Happy to expand skills by using new technology and learning new ways of working
Flexible enough to work on a rota that includes weekends, evenings, and bank holidays

Job Responsibility

Make sure the store is stocked with the things customers need, as well as products that will spark new possibilities
Ensure efficiency and safety
Explore new solutions and make decisions that will help grow the business

What we offer

20% discount on purchases at B&Q after 3 months
Share schemes
Life assurance
Employee assistance programme
Pension
6.6 weeks' leave
Flexible working
Shopping discounts
Gym discounts
Eye care

Fulltime

Customer Advisor - Night Stock Flow

We believe anyone can improve their home to make life better. Every day, we give...

Location

United Kingdom , St Helens

Salary:

12.71 GBP / Hour

B&Q

Expiration Date

Until further notice

Requirements

A great communicator who can think clearly and make sound plans no matter how busy things get
Organised and analytical thinker
Know how to keep things simple
Know how to work as a team – supporting your fellow colleagues and working through what you need to do, together
Happy to expand your skills by using new technology and learning new ways of working
Flexible enough to work on a rota that includes weekends, evenings, and bank holidays

Job Responsibility

Make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities
Efficiency and safety will be vital of course, especially if you gain your forklift license with us
Explore new solutions and making decisions that will help grow our business, together

What we offer

Discount card (20% discount on purchases at B&Q after 3 months)
Share schemes
Life assurance
Employee assistance programme
Pension
6.6 weeks' leave
Flexible working
Shopping discounts
Gym discounts
Eye care

Parttime

Beauty advisor freelancer

As one of our highly skilled freelance sales associates (that provides either ma...

Location

United States , Allen Park, Chesterfield Township, Shelby Township

Salary:

Not provided

Bumble and bumble

Expiration Date

Until further notice

Requirements

While retail experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
Previous experience with retail point-of-sale software
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Job Responsibility

combine creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers
working as part of a high performing team to create impact with in-store events
ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors

What we offer

exceptional training and development opportunities
competitive remuneration

Customer Service Advisor - Nights

360 Resourcing Solutions

Location:
United Kingdom , Southend-On-Sea

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 21, 2026

Expiration:
June 30, 2026

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