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Customer Service Advisor NHS

United Kingdom, Motherwell Employment contract 24784.50 GBP / Year · Job Posted June 15, 2026
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Job Description

This is a telephone customer service-based role with Foundever in Maxim Park. Full time position remote after training (37.5 hours per week). Paid Training. £24,784.50 per year, monthly pay. 3 month- temporary contract. Work Location: In person. Expected start dates: July/August 2026.

Job Responsibility

  • Dealing with inbound / outbound calls in a quick and timely manner
  • take ownership of any challenging calls and use appropriate methods to resolve
  • attention to detail accurately recording and updating client systems
  • manage and protect customer information in line with GDPR
  • pro-actively keep knowledge up to date using online approved training resources in line with campaign needs

Requirements

  • Passion for helping people
  • able to talk on the phone
  • computer literacy
  • flexible to work 37.5 hours over 7 days
  • reliably commute to Motherwell, ML1 4WQ before starting work

What we offer

  • Casual dress
  • Employee discount
  • On-site parking
  • Wagestream (Flexible pay, Track shifts earnings and spending, Rainy day pot, Benefits checker, Financial Coach, Discounts with Vouchers)

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