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Customer Service Advisor - Membership

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Office Angels

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Location:
United Kingdom , London

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

24000.00 - 26000.00 GBP / Year
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Job Description:

Join our dynamic team! Are you a motivated and enthusiastic individual looking to make a difference in a friendly environment? Our client is on the hunt for a Customer Service Advisor to join their small yet vibrant team!

Job Responsibility:

  • Process all insurance claims, including sickness and life insurance claims
  • Assist customers with factual inquiries via phone, email, or letter
  • Respond to customer requests for information about our products
  • Maintain high levels of integrity while managing sensitive information

Requirements:

  • Preferably have knowledge or experience in the insurance industry
  • Strong communication and time management skills
  • Proficient in computer literacy
  • Self-starter with a knack for meeting deadlines
  • High integrity and self-motivation
  • Creative thinker capable of problem-solving
  • Attention to detail and effective multi-tasking abilities
  • Excellent analytical and organisational skills
What we offer:
  • 22 days of holiday plus bank holidays (pro-rata)
  • Paid public transport to/from work (up to zone 9)
  • Company matches pension contributions up to 10%
  • Life Insurance & Income Protection Insurance
  • Private Health Insurance
  • A warm, friendly, and professional working environment

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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