Customer Service Advisor

Online Customer Service Advisor

Are you conscientious, organised and reliable? Do people describe you as a great...

Location

United Kingdom , Ampfield

Salary:

25759.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a customer-facing role
Confidence communicating with a wide range of people
Excellent written and verbal communication skills
Strong IT skills and the ability to learn new systems
A calm, solutions-focused approach under pressure
Ability to work independently and manage your own workload
A friendly and professional phone manner

Job Responsibility

Respond to enquiries relating to the Hillier Online Shop, garden furniture orders and Gardening Club membership
Maintain accurate customer records in the Hillier Customer Database
Communicate with customers via email, phone and social media
Monitor and respond to Feefo and Google service and product reviews
Work confidently across EPOS systems, including Tableau
Deliver a first-class customer experience

What we offer

31 days annual leave (pro-rata for part time/fixed term)
20% staff discount at all Hillier Garden Centres
Full training
Online Learning Hub
Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal, and personal/family matters
Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop
Free on-site parking

You are applying for a role with mydeposits, part of HFIS Limited – the group be...

Location

United Kingdom , Remote

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Extensive knowledge of working in a multi-channel contact centre environment
Experience in the property sector especially the private rented sector, will be useful but not essential, as will a basic understanding of the insurance or financial services industry
Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly
Excellent attention to detail
Great organisational skills with the ability to meet deadlines
The ability to adapt to different tasks at short notice and take initiative
An enthusiasm to learn new skills
The ability to work in a team
A sound level of written and verbal communication along with good maths skills
A good understanding of Microsoft Word and Excel

Job Responsibility

Responding to agent, landlord, tenant, and interested party enquiries including initial dispute notification and deposit releases via telephone (inbound and outbound), post, live chat, and e-mail
Processing membership, deposit protection and un-protection applications via telephone, emails, live chat, and post using the in-house system
Processing agent member renewals, member compliance and credit control when needed
Processing and investigating misapplied payments and invoicing issues
Supporting the Membership division (CMP/PRS Membership and mydeposits Business Development teams) during busy periods, assisting with agent renewals, general processing, data entry and/or external calls
Cross selling (discussing and offering) other HFIS Group brand products, spotting opportunities via telephone, emails, live chat or postal enquiries

What we offer

23 days holiday + UK bank holidays
Life assurance
Private health care for you and dependents
Employee assistance programme, including GP line, cashback for treatments, advice line
Season ticket loan
Rental deposit loan
Annual leave purchase scheme
Access to discounted personal insurance
Financial support for studying towards professional qualifications plus study time
Wide variety of high-quality in-house and external training

Fulltime

Customer Service Advisor (Japanese Speaking)

Location

Hong Kong , Hong Kong

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Diploma or above in business administration or related discipline
Experience in customer services in travel industry is preferred
Excellent communication and problem-solving skills
Proactive, detail-minded and able to work multi task in a fast-paced environment
Excellent command of written and spoken English, Cantonese, Mandarin and Japanese (N1 is preferred)

Job Responsibility

Handle phone calls / emails / live chat inquiries from members and clients professionally with appropriate solutions effectively
Deliver quality customer services to members and other stakeholders
Responsible for all membership related administration works
Prepare monthly billing and reports in a timely manner
Perform any ad-hoc tasks as assigned

What we offer

15 to 18 days Annual Leave
Full Paid Leave (16 weeks Maternity / 14 days Paternity)
Discretionary Bonus
Free Priority Pass Membership (unlimited Airport Lounge access)

Customer Service Advisor

We’re looking for a Service Advisor to be a vital part of the AF Hub. You'll be ...

Location

United Kingdom , Honingham Thorpe

Salary:

28000.00 GBP / Year

The AF Group Ltd.

Expiration Date

Until further notice

Requirements

Strong verbal and written communication skills
Organised and calm under pressure
Natural problem-solving mindset and proactive approach
Confident using multiple systems and IT platforms (including Microsoft Office)
Previous customer service experience, ideally in a fast-paced environment
Empathetic, resilient and able to adapt to changing priorities
Enjoy being part of a team but also take ownership of your own work

Job Responsibility

Deliver exceptional service via phone, email, and online
Handle a high volume of inbound and outbound calls
Accurately place and manage orders across services such as fuel, PPE, waste, telecoms, energy and more
Track deliveries, manage order updates, and coordinate with suppliers
Support members with account access, digital platform use and login queries
Work with Finance to assist with billing, payments, credit checks, and invoice queries
Proactively reach out to members to help them get the most from their AF membership
Identify opportunities to cross-sell and promote additional services
Maintain accurate and up-to-date member records across multiple systems
Help with member events, open days, and event bookings - both in-person and behind the scenes

What we offer

26 days holiday + bank holidays, increasing with service (up to 7 additional days)
Your birthday off (if it falls on your working day!)
8% employer pension contribution
Free lunch daily from our onsite café
AF Membership – enjoy exclusive discounts at hundreds of retailers and suppliers
Life assurance
Health insurance
Discounted gym membership
Cycle to work scheme
Hybrid working – one day at home per week

Fulltime

German Speaking Customer Service Advisor

We are seeking a motivated and personable German-speaking Customer Service Advis...

Location

United Kingdom , Liverpool

Salary:

25837.50 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Fluent in German and English (spoken and written)
Excellent communication and interpersonal skills
Strong problem-solving abilities with a customer-first mindset
Ability to work across multiple channels and adapt to changing priorities
Positive, proactive, and professional attitude
Previous customer service experience is desirable

Job Responsibility

Handle customer interactions promptly, professionally, and in a friendly manner
Support customers across multiple channels as a blended agent
Deliver a high-touch, personalised customer experience
Answer queries, resolve issues, and recommend services tailored to customer needs
Promote memberships to non-members and advise on available services
Accurately capture and maintain customer data
Identify, highlight, and escalate service-related issues or trends when required
Meet and maintain individual and team performance targets

What we offer

Transport and accommodation costs fully covered if not local during initial training

Fulltime

Customer Service Advisor

Location

Hong Kong , Hong Kong

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Diploma or above in business administration or related discipline
Experience in customer services in travel industry is preferred
Excellent communication and problem-solving skills
Proactive, detail-minded and able to work multi task in a fast-paced environment
Excellent command of written and spoken English, Cantonese, Mandarin and Japanese (N1 is preferred)

Job Responsibility

Handle phone calls / emails / live chat inquiries from members and clients professionally with appropriate solutions effectively
Deliver quality customer services to members and other stakeholders
Responsible for all membership related administration works
Prepare monthly billing and reports in a timely manner
Perform any ad-hoc tasks as assigned

What we offer

15 to 18 days Annual Leave
Full Paid Leave (16 weeks Maternity / 14 days Paternity)
Discretionary Bonus
Free Priority Pass Membership (unlimited Airport Lounge access)

Tire And Battery Service Advisor

Location

United States of America , Harvey

Salary:

19.00 - 27.00 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

Valid state-issued driver's license
18 years of age or older

Job Responsibility

Maintains facility and sales floor safety and standards by adhering to all safety policies and procedures, including conducting regular safety sweeps, following proper forklift and hazardous material handling requirements, complying with company steel standards, and promptly correcting or reporting unsafe situations to management
Ensures the Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised according to company policies, including proper handling of claims, returns, shrink, and damages
Presents and maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise
Monitors the status of tire and battery orders daily and assists members with appointments for installation
Communicates lead time changes and order cancellations to members and makes alternative suggestions for installation or tire fitments
Assists members with tire maintenance and repair services
Provides expert member service and recommendations by greeting members, identifying member needs, assisting with purchasing and service decisions, and resolving concerns
Uses Sam’s Garage, product knowledge, and reference materials to recommend the safest and most suitable tire and battery products, explain warranties, and ensure members receive the best service and value
Drives sales and service excellence in the TBC by communicating the value of merchandise and services and collaborating with associates across the club to promote member awareness of TBC offerings and value
Triages and prioritizes service workflow in TBC service bays by referring to Sam’s Garage to identify waiting members

What we offer

Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
short-term and long-term disability
company discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities

Fulltime

Tire And Battery Service Advisor

Location

United States of America , San Diego

Salary:

21.50 - 29.50 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

Valid state-issued driver's license
18 years of age or older

Job Responsibility

Maintains facility and sales floor safety and standards by adhering to all safety policies and procedures, including conducting regular safety sweeps, following proper forklift and hazardous material handling requirements, complying with company steel standards, and promptly correcting or reporting unsafe situations to management
Ensures the Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised according to company policies, including proper handling of claims, returns, shrink, and damages
Presents and maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise
Monitors the status of tire and battery orders daily and assists members with appointments for installation
Communicates lead time changes and order cancellations to members and makes alternative suggestions for installation or tire fitments
Assists members with tire maintenance and repair services
Provides expert member service and recommendations by greeting members, identifying member needs, assisting with purchasing and service decisions, and resolving concerns
Uses Sam's Garage, product knowledge, and reference materials to recommend the safest and most suitable tire and battery products, explain warranties, and ensure members receive the best service and value
Drives sales and service excellence in the TBC by communicating the value of merchandise and services and collaborating with associates across the club to promote member awareness of TBC offerings and value
Triages and prioritizes service workflow in TBC service bays by referring to Sam's Garage to identify waiting members

What we offer

Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit program

Parttime

Select Country

Customer Service Advisor - Membership

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Customer Service Advisor - Membership

Online Customer Service Advisor

Customer Service Advisor

Customer Service Advisor (Japanese Speaking)

Customer Service Advisor

German Speaking Customer Service Advisor

Customer Service Advisor

Tire And Battery Service Advisor

Tire And Battery Service Advisor

Our AI answers in your language