Customer Service Advisor

Membership Services Advisor

Our client is a not-for-profit, member-owned entity dedicated to supporting heal...

Location

United Kingdom , London

Salary:

31726.00 GBP / Year

Membership Bespoke

Expiration Date

Until further notice

Requirements

Excellent verbal and written communication skills, including accurate grammar and spelling
The ability to absorb, retain and apply complex information – an excellent memory is essential
High levels of emotional intelligence and the ability to demonstrate empathy, tact and professionalism in all interactions
Exceptional listening skills and focus, demonstrating the ability to quickly understand and respond to member needs
High attention to detail and a commitment to accuracy
Strong problem solving and critical thinking skills
Resilience and the ability to work under pressure
Self-motivated with a strong work ethic and a commitment to self-development
A team player who contributes positively to a supportive and collaborative culture
Open to feedback and a willingness to learn

Job Responsibility

Providing expert support to members of the medical and dental professions
Providing an efficient, accurate and professional service that is also warm and empathetic

What we offer

Annual leave 22 days plus Bank Holidays
Private medical insurance (currently with BUPA) – benefit in kind
Season ticket loan scheme
Enhanced Maternity and paternity pay
Contributory Pension Scheme (Employee 3 -5%, Employer currently 5 – 12% dependant on age)
Life cover benefits also apply if member of pension scheme
Company sick pay (after 3 months service) = 13 weeks
Group Income protection insurance applies after 2 years continuous service
Ride to work scheme
Employee assistance programme

Fulltime

Membership Sales Advisor

As a Membership Sales Advisor, you will play a key role in generating new member...

Location

United Kingdom , Havant, Waterlooville

Salary:

25235.00 GBP / Year

Horizon Leisure Centres

Expiration Date

Until further notice

Requirements

Proven track record of sales success
A solid understanding and use of KPI indicators to maximise sales
Working knowledge and experience of Sales CRM systems is preferred
Experience in the gym or fitness industry is preferred
Strong communication, interpersonal and customer service skills
Ability to work well in a team-orientated environment
Self-motivated and results driven
Strong organisational and time management skills
Ability to work flexible hours, including evenings and weekends
Full Clean Driving Licence to travel between sites and to visit Corporate clients

Job Responsibility

Proactively generate new membership sales through prospecting and lead generation
Building and maintaining relationships with potential and existing members
Meeting or exceeding monthly sales targets
Developing and implementing sales strategies to increase membership
Providing optimal customer service and support to members
Participating in weekly sales meetings and providing relevant insight pertaining to membership sales and retention
Conduct sales tours of the facilities and give guidance to prospective customers on the type of membership category best suited to their needs and interests
Responsible for the administration of membership paperwork and to ensure that it is processed accordingly
Planning and organising own daily selling activity to obtain new business
Achieve on a weekly basis standards and targets, as set by the company

What we offer

Free access to our award-winning gym’s and exercise classes for you and a +1
Employee discounts and wellbeing platform
Healthcare Cash plan
Free 24/7 access to GPs using our SmartHealth plan
Employee Assistance Programme - support for when you need it most
23 days annual leave + 8 days bank holiday
Holiday purchase scheme
Internal recognition schemes
Opportunities for training, development and progression
Free onsite parking - subject to availability

Fulltime

Location

Hong Kong , Hong Kong

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Diploma or above in business administration or related discipline
Experience in customer services in travel industry is preferred
Excellent communication and problem-solving skills
Proactive, detail-minded and able to work multi task in a fast-paced environment
Excellent command of written and spoken English, Cantonese, Mandarin and Japanese (N1 is preferred)

Job Responsibility

Handle phone calls / emails / live chat inquiries from members and clients professionally with appropriate solutions effectively
Deliver quality customer services to members and other stakeholders
Responsible for all membership related administration works
Prepare monthly billing and reports in a timely manner
Perform any ad-hoc tasks as assigned

What we offer

15 to 18 days Annual Leave
Full Paid Leave (16 weeks Maternity / 14 days Paternity)
Discretionary Bonus
Free Priority Pass Membership (unlimited Airport Lounge access)

Vp, Tpa National Sales

We're seeking a proven sales leader who can develop broker relationships while c...

Location

United States

Salary:

230000.00 - 250000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience
15 years experience in employee benefit commercial sales and employee benefit design
Expertise and proven track record in Employer, Private Equity, Public Sector, Labor & Trust, or Tribal membership markets
Demonstrable success in consultative sales/business development roles selling complex healthcare services
Deep knowledge of employee benefits, self-funded employer groups, other TPAs, and broker dynamics
Active and productive relationships in brokerage community required
Fluent in self-funded and stop loss models with intermediate understanding of PBM landscape
High performance attitude: Documented history of consistent quota over-achievement and year-over-year performance growth
Consultative seller: Uses sales approach prioritizing relationships and open dialogue to identify and provide compelling solutions
Strong business acumen: Knows how businesses work with knowledge of current practices, trends, benchmarks, and competitive landscape

Job Responsibility

Drive national revenue growth: Work directly with self-funded employer prospects and broker/consultant advisors to initiate, manage, and close sales of Personify Health solutions
Execute strategic planning: Develop territory plans that maximize revenue while identifying customer targets and formulating successful stakeholder engagement strategies to exceed goals
Build strategic partnerships: Create and cultivate authentic relationships with current and future business partners both internal and external, including brokers and consultants
Provide revenue intelligence: Deliver meaningful insights and leading indicators of revenue growth and risk to leadership while maintaining accurate pipeline data and forecasts
Champion the Personify model: Passionately educate and advocate on behalf of Personify Health's documented track record of exceptional cost savings, care quality, and client satisfaction
Ensure implementation success: Work with Account Services for optimal customer implementations while maintaining contact post-implementation to ensure positive experiences
Drive organizational excellence: Work cross-functionally to improve processes and products while providing recognition to those supporting team success

What we offer

Comprehensive medical and dental coverage through our own health solutions
Mental health support and wellness programs designed by experts who get it
Flexible work arrangements that fit your life
Retirement planning support to help you build real wealth for the future
Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection
Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage
Professional development opportunities and clear career progression paths
Mentorship from industry leaders who want to see you succeed
Learning budget to invest in skills that matter to your future
Unlimited PTO policy

Fulltime

Senior Consultant - Expert Services

As a Senior Consultant in Crisis Management & Business Continuity, you will help...

Location

United Kingdom , London

Salary:

Not provided

4C Strategies

Expiration Date

Until further notice

Requirements

Proven experience in crisis management, business continuity management (BCM), operational resilience, incident management or emergency management
A background in consulting with experience working with UK regulated organisations, public sector bodies, or operators of essential services, including Critical National Infrastructure (CNI), financial services, utilities, transport, energy or telecommunications
Demonstrated experience leading client engagements end to end, including stakeholder management, team leadership and delivery risk management
Strong written and verbal communication skills, including facilitation, report writing and executive-level presentations
Willingness to contribute to commercial activities such as opportunity shaping, proposal writing and account development, taking ownership of customer and business outcomes
Membership of the Business Continuity Institute (MBCI), or active progression towards MBCI, demonstrating commitment to professional standards and continuous development
Familiarity with recognised standards and frameworks such as ISO 22301, ISO 22316, BS 65000, UK operational resilience expectations (FCA and PRA), incident command structures, Gold–Silver–Bronze or JESIP (desirable)

Job Responsibility

Lead the delivery of crisis management, business continuity and operational resilience engagements, including business impact analysis (BIA), framework and plan development, crisis management structures, incident response plans and business continuity plans, ensuring work is delivered with integrity and professional rigour
Design and deliver crisis exercises, tabletop exercises and simulations for senior leadership teams, applying innovative approaches to challenge assumptions and improve organisational readiness
Act as project and engagement lead on medium to large assignments, owning scope, budget, timelines, delivery risk and stakeholder expectations from initiation through to completion
Serve as a trusted advisor to clients, supporting leadership teams with preparedness, response governance, escalation processes and decision-making structures during periods of uncertainty
Apply sound judgement and subject matter expertise to provide quality assurance across multiple engagements, stepping in where senior oversight, challenge or assurance is required
Support opportunity development by contributing to scoping, proposal development, bid activity and account growth, working closely with colleagues across Expert Services and Sales
Act as a senior point of contact for assigned clients or accounts, owning customer outcomes and building long-term relationships based on trust, credibility and sustained value delivery
Mentor and coach consultants and analysts, supporting their development and contributing to a culture where the team is stronger through collaboration and shared learning
Contribute to internal knowledge development by capturing lessons learned, monitoring UK and international resilience trends, and strengthening 4C’s thought leadership in crisis management, BCM and operational resilience
Represent 4C professionally and consistently, acting as a role model for values-led behaviour, collaboration and delivery excellence

What we offer

Flexible working
25 days holidays (plus bank holidays)
Private healthcare including dental
Pension Scheme with 5% employer contribution
Enhanced maternity and paternity pay
Life Assurance
Cycle to work scheme
Work Extras Discounts at over 80 retailers
Company social events (Company kick-offs, breakfasts, lunches, fika)

Corporate Counsel

We’re seeking a Corporate Counsel to join Arize AI as our first in-house legal h...

Location

Salary:

Not provided

Arize

Expiration Date

Until further notice

Requirements

JD from an accredited law school and active bar membership in good standing
3-5 years of legal experience, with significant focus on commercial contracts (preferably in SAAS, technology, or start-up environments)
Strong contract drafting and negotiation skills with a business-oriented mindset
Ability to work autonomously, prioritize effectively, and manage multiple workstreams simultaneously
Excellent judgment in balancing legal risk with business objectives
Clear, concise communication skills and ability to explain complex legal concepts to non-legal stakeholders
Start-up mentality: scrappy, adaptable, and comfortable with ambiguity

Job Responsibility

Contract Negotiation & Management: Lead negotiations and draft customer agreements, vendor contracts, partnership agreements, NDAs, and other commercial contracts that drive revenue and support operations
Revenue Enablement: Partner closely with Sales, Customer Success, and Revenue teams to accelerate deal cycles while managing legal risk appropriately
Vendor & Procurement: Review and negotiate SaaS agreements, professional services contracts, and other vendor relationships to support company operations
Policy & Process Development: Build scalable contract templates, playbooks, and processes to enable the business to move quickly as we grow
Cross-functional Collaboration: Serve as a trusted legal advisor to Sales, Product & Engineering, Marketing, HR, and Finance on a wide range of business matters
Outside Counsel Coordination: Work effectively with our external General Counsel on corporate governance, equity administration, employment matters, IP, and strategic legal issues
Compliance & Risk Management: Identify legal and compliance risks, develop mitigation strategies, and ensure adherence to relevant regulations (data privacy, security, etc.)
Special Projects: Support fundraising, due diligence, and other strategic initiatives as the company scales

Fulltime

New

Imaging Patient Assistant/Transporter

Seeking a reliable and motivated teammate to support mostly our MRI technologist...

Location

United States , Kenosha

Salary:

18.85 - 28.30 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required upon hire unless department leader has determined it is not required
High School Graduate
No experience required
Competent in IV insertion and venipuncture, based on department need
Excellent communication skills including the ability to effectively communicate with a variety of patients, staff and physicians
Excellent customer service and organizational skills
Intermediate computer skills including experience in using computer applications/systems and electronic mail
Must be able to follow directions and work well both independently and with technologists, physicians, and patients
Must sit, stand, walk, lift, squat, bend, twist and reach above the shoulders throughout the workday
Must be able to: lift up to 50 lbs. from floor to waist

Job Responsibility

Transports patients between departments and escorts patients, families, and visitors as needed
Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information
Assists patient in preparation for exam and transferring patients to and from exam rooms. Provides basic instruction to patients regarding routine procedures, i.e. changing clothes, position for exams, etc
Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment
Greets patients and visitors and responds to routine requests for information, reports or film loans. Promptly answers telephone, screens calls, schedules patient appointments, and takes messages
Acts as a liaison between ordering physician, radiologist, and technologist
Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation
Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team
Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment
Assists with the screening and documentation of MRI implants based on department need

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

New

Supply Collaboration Lead

As Supplier Collaboration Lead you will be involved in the delivery and implemen...

Location

United Kingdom , Nottingham

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Experience within Supply Chain role is necessary for this role
Proficient in communication, both written and verbal, working with a partner supplier to share appropriate information and insights and collaborating with colleagues internally
Collaborative forecasting skills
Seasonal planning skills
Advanced Excel skills (can analyse large datasets)
Analytical and able to work and deliver at pace
Detail driven - Use facts and data to make informed decisions
Continuous improvement mindset, able to think outside of the box
Have a flexible and adaptable approach to work, be able to manage expectations of your key stakeholders and prioritise workload

Job Responsibility

Collaborating with one of our key Joint Business Plan (JBP) suppliers to lead on key activities that will support in the delivery of our core KPI's
Forward planning: Creation and alignment of future forecasts with the supplier.
Brilliant basics: Ensuring activities land right first time, co-ordinating actions to ensure that master data is accurate and efficient, NPD and promotional forecasting alignment and the development and implementation of seasonal plans
Efficiency management: Using data and insights to support the delivery of joint KPIs and identify areas of opportunity to improve and drive efficiencies, supporting the sustainability agenda
Stakeholder management: Co-ordinating the JBP relationship, including regular touch points such as weekly KPI meetings, Top-to-Top meetings and monthly performance reviews
Continuous Improvement: Identifying joint-value opportunities and initiatives to drive continuous improvement across both organisations

What we offer

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Fulltime

Customer Service Advisor - Membership

Office Angels

Location:
United Kingdom , London

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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