CrawlJobs Logo

Customer Service Advisor (Japanese Speaking)

collinsongroup.com Logo

Collinson

Location Icon

Location:
Hong Kong , Hong Kong

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Responsibility:

  • Handle phone calls / emails / live chat inquiries from members and clients professionally with appropriate solutions effectively
  • Deliver quality customer services to members and other stakeholders
  • Responsible for all membership related administration works
  • Prepare monthly billing and reports in a timely manner
  • Perform any ad-hoc tasks as assigned

Requirements:

  • Diploma or above in business administration or related discipline
  • Experience in customer services in travel industry is preferred
  • Excellent communication and problem-solving skills
  • Proactive, detail-minded and able to work multi task in a fast-paced environment
  • Excellent command of written and spoken English, Cantonese, Mandarin and Japanese (N1 is preferred)
What we offer:
  • 15 to 18 days Annual Leave
  • Full Paid Leave (16 weeks Maternity / 14 days Paternity)
  • Discretionary Bonus
  • Free Priority Pass Membership (unlimited Airport Lounge access)

Additional Information:

Job Posted:
February 17, 2026

Icon
Collinson - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
Unlock 29494 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Compare pay for this role

Aggregated ranges from job postings for Customer Service Advisor.

Customer Service Advisor salary

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Service Advisor (Japanese Speaking)

Director of Defense & National Security Policy

Microsoft’s Corporate, External and Legal Affairs (CELA) / Government Affairs te...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Public Policy, Public Administration, Political Science, Business Administration, Law, or related field AND 6+ years work experience in the government, public policy, government affairs or related area
  • OR equivalent experience
  • An experienced external spokesperson with business-level fluency in both Japanese AND English languages, alongside excellent oral, written, presentation and interpersonal skills
  • Deep understanding in cybersecurity / defense / national security domains, policies and trends.
Job Responsibility
Job Responsibility
  • Strategic planning and execution: Develop and lead Microsoft’s public policy strategy in Japan on issues at the intersection of national security/defense and related IT infrastructure
  • Strategize and develop an effective outreach plan as well as help oversee related advocacy campaigns to shape policy agendas and strengthen mutual understanding between policymakers, defense/national security stakeholders, and Microsoft teams on the importance of leveraging the security and advanced capabilities of cloud-enabled AI/cybersecurity in defense and national security contexts in Japan
  • Proactively monitor and mitigate related policy/regulatory risks as they arise
  • Stakeholder management: Identify, develop, and nurture relationships with key government stakeholders, to protect Microsoft’s interests and position Microsoft as a responsible partner in Japan’s domestic IT ecosystem supporting national security/defense
  • Develop and advance appropriate relationships with industry bodies, policy think-tanks, civil society groups, academia and media, and orchestrating related engagement across Microsoft internal stakeholders on policy issues related to technology adoption in defense and national security
  • Advocacy: Be the lead spokesperson and contributor to Microsoft’s external thought leadership on creating enabling public policies to support the adoption of cloud computing, AI and related technologies for cyber/national security and defense in Japan, as well as ensuring that related Government of Japan policies and investments support greater interoperability between regional allies and defense industrial base partners, underpinned by secure cloud services
  • Speak at public fora and/or with media/analysts, as well as working with regional Microsoft legal, industry and government affairs teams on related publications/blogs/whitepapers, and being available to speak with customers and other stakeholders at company events
  • Trusted advisor: Serve as a trusted advisor and expert resource for Microsoft’s teams in Japan on public policy issues relating to technology adoption in national security and defense, including security and interoperability requirements, procurement, fiscal and budgetary policy, and other rules
  • Provide insights and align with business segment leads to help identify and advance business opportunities related to AI/cybersecurity adoption and overall defense and national security modernisation in Japan, as well as keeping business leadership appraised of regulatory/legislative/political trends and risks relevant to both defense and civilian government cloud computing infrastructure in Japan
  • Engage and support the communications and marketing teams to align on key messages and talking points related to these topics
  • Fulltime
Read More
Arrow Right

Senior Technical Support Engineer

Within CE&S, the Customer Service & Support (CSS) organization builds trust and ...
Location
Location
Taiwan , Taipei
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience
  • OR 5+ years of technical support, technical consulting experience, or information technology experience
  • OR equivalent experience
  • Japanese Language: fluent in reading, writing and speaking
  • English Language: confident in reading, writing and speaking
  • Microsoft Azure IAAS Platform – Knowledge of Microsoft Azure Platform services (IaaS) including Virtual Machines, VMSS, Azure Encryption, Image Builder, Compute Gallery, Azure Storage, Azure Portal – Administration and Troubleshooting
  • Azure Platform development and deployment Lifecycle
  • Familiarity with tools: PowerShell, Netmon, Fiddler, CLI
  • Understanding of Virtualization concepts and virtual system administration (Hyper-V, VMWare, Xen configuration and administration)
  • Operating System – Windows and Linux – Familiarity with Active Directory, Security, OS Internals concepts (Windows & Linux)
Job Responsibility
Job Responsibility
  • Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices
  • Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others
  • You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness
  • Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements
  • Fulltime
Read More
Arrow Right
New

Advanced Delivery Architect

As an Advanced Delivery Architect for the Advanced Services organization, you wi...
Location
Location
Japan
Salary
Salary:
Not provided
wiz.io Logo
Wiz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of customer facing experience
  • 3+ years of experience in one or a combination of: Cloud architecture or engineering, Security architecture or engineering, Post sales implementation or engineering, Professional Services or Service Delivery
  • Hands on knowledge and experience building, securing, or administering applications or solutions in one or more GCP, Azure, and/or AWS
  • Scripting or coding experience in Python, Bash, Go, Rego, or PowerShell
  • Experience with writing and using any of the following: Helm Charts, Cloudformation, ARM Templates, Terraform
  • Experience administering or architecting cloud containers and Kubernetes
  • Practical knowledge of the SDLC, DevOps tools and processes, and CI/CD systems
  • Cloud security knowledge in the areas of CSPM, CWPP, CIEM, CNAPP and/or Vulnerability Management
  • Excellent written and verbal communication skills
  • Excellent organizational and time management skills
Job Responsibility
Job Responsibility
  • Work as a designated technical expert for delivery of Wiz’s services portfolio
  • Advise customers on cloud security best practices and how to secure their cloud deployments and act as a trusted advisor for clients on behalf of Wiz
  • Provide overviews of how Wiz integrates across a customer’s security architecture
  • Delivery of projects as a subject matter expert in 2 or more of the following categories: Migrations & Integration, Advanced Deployments, Cloud Security Posture (CSP), Secure Code Development (SCD), Cloud Detection & Response (CDR), Data & AI (DSPM & AISPM)
  • Ensure customers are maximizing their return on investment by implementing Wiz to achieve their security objectives through project-based services
  • Identify risks within the project and work with the project management team to notify appropriate stakeholders
  • Engage with the account team to allow them to clearly understand the customer business & technical requirements as you learn through active engagement with the client
  • Maintain current functional and technical knowledge of the Wiz Services and products
  • Working with the Wiz product team to provide direct feedback on feature request and bugs identified within the delivered project scope
  • Fulltime
Read More
Arrow Right

Supplier Delivery Manager

As a Senior Support Delivery Management Manager, you will lead a team of individ...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or Business Leadership, or relevant degree AND 4+ years of managing outsource vendors, direct customer support experience, program management, and/or support management experience
  • OR equivalent experience
  • Japanese Language: fluent in reading, writing and speaking
  • English Language: confident in reading and writing
  • moderate spoken English skills
  • Ability to meet Microsoft, customer and / or government security screening requirements
  • Required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • People Management: deliver success through team empowerment and accountability
  • enable individuals on your team to operate in the service delivery details
  • Operationalizing Line of Business (LOB) Needs: Ensure adherence to service delivery standards by monitoring team progress and implementing improvements
  • Manage Partner Technical Advisors (PTAs) and Supplier Delivery Manager individual contributors (SDM ICs)
  • Drive process improvements, faster issue resolution, and budget accountability for delivery partner relationships
  • Delivery Partner Management: Collaborate on delivery partner (DP) contract administration and provide guidance and leadership for global delivery partner strategies and set goals, communicate strategy, and oversee operational expenditures
  • Workflow Management: Support your team in driving delivery excellence through customer satisfaction and hold delivery partners accountable and optimize efficiency gains and instill Customer Experience Framework (CXF) culture
  • Escalation Management: Drive issue resolution, manage escalations, and ensure robust communication and coach delivery partners during escalations and proactively identify themes
  • Fulltime
Read More
Arrow Right
New

Cloud Solution Architect - Infrastructure

In Microsoft, Small Medium Enterprise & Channel (SME&C) team, we are looking for...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in computer science, Information Technology, Engineering, Business, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • 6+ years experience working in a customer-facing role (e.g., internal and/or external)
  • 6+ years experience working on technical projects
  • Business communications - reading, writing and speaking English
  • Native Japanese reading & writing with highest proficiency is a must
  • Azure Infrastructure Core (Storage, Network, Compute)
  • Cloud Adoption Framework and Well-Architected Framework
  • Azure Landing Zones
  • Azure Backup & Site Recovery
  • Azure Migration
Job Responsibility
Job Responsibility
  • Understanding Customer/Partner Technical Environment (Insights about Customer/Partner and Industry): Gather customer/partner insights and map architecture, and Digital & AI transformation solutions to customer/partner business outcomes
  • Understanding Customer/Partner Technical Environment (Internal Advocacy): Act as the voice of the customer (VOC)/partner by driving new feedback, gaps, blockers, insights, resources
  • Architecture Design and Deployment (Architecture Proposals): Receive and synthesize data about customer/partner business and technical requirements
  • Architecture Design and Deployment (Requirements and Constraints): Apply broad technical knowledge across various of architecture solutions to meet business and IT requirements and resolve identified technical constraints
  • Architecture Design and Deployment (Resolving Blockers): Identify, escalate, and work to resolve technical blockers
  • Trusted Advisor (Challenger Mindset): Respectfully challenge customers/partners when going in the wrong direction
  • Trusted Advisor (Competitor Insights/ Differentiated Value Proposition): Understand the competitor's architecture solutions and identify Microsoft's strengths
  • Customer Usage: Lead architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value
  • Customer Satisfaction – Deliver positive Customer Satisfaction
  • Fulltime
Read More
Arrow Right
New

Systems Administrator

Location
Location
United States , Charlotte
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of Systems Administration or Infrastructure Support experience
  • Strong experience with Windows Server environments and core Microsoft technologies
  • Familiarity with virtualization platforms and cloud technologies
  • Experience supporting Microsoft 365 and enterprise infrastructure environments
  • Strong troubleshooting, communication, and organizational skills
  • Ability to manage priorities in a fast-paced technical environment
Job Responsibility
Job Responsibility
  • Administer and maintain Windows server environments, Active Directory, Group Policy, DNS, and DHCP
  • Support day-to-day infrastructure operations, system performance, and uptime
  • Manage user provisioning, permissions, and account administration
  • Troubleshoot hardware, software, networking, and server-related issues
  • Assist with virtualization technologies such as VMware or Hyper-V
  • Support Microsoft 365 environments including Exchange, Teams, and SharePoint
  • Perform patching, backups, monitoring, and system upgrades
  • Maintain technical documentation and support infrastructure improvement initiatives
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan
Read More
Arrow Right
New

Primary Sen Teaching Assistant

Are you a patient, nurturing professional looking to specialise in neurodiversit...
Location
Location
United Kingdom , Glastonbury
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 19, 2026
Flip Icon
Requirements
Requirements
  • Naturally Patient
  • Person-First Approach
  • Relevant Experience (nursery, healthcare setting, or personal lived experience with SEND)
  • Committed (holds an enhanced DBS on the Update Service or willing to apply)
  • 100% dedicated to Safeguarding
Job Responsibility
Job Responsibility
  • Tailored 1:1 Support (implement personalised learning journeys using 'Now & Next' boards and sensory breaks)
  • Developmental Coaching (facilitate social interaction and communication skills during play-based activities and phonics sessions)
  • Collaborative Reporting (work closely with SENCO, class teachers, and external therapists to track milestones and adjust support strategies)
  • Holistic Wellbeing (provide a safe, dignified environment for children, assisting with personal care or mobility needs where required)
What we offer
What we offer
  • Specialised Clinical Experience (invaluable for those aspiring to careers in Educational Psychology, Speech & Language Therapy, or Paediatric Nursing)
  • Work-Life Balance (standard primary school hours approx. 8:30 am - 3:30 pm, no evening or weekend commitments)
  • Specialist Training (hands-on experience with EHCP implementation, PECS, and sensory regulation)
  • Reliable Weekly Pay (competitive daily rates of £88.92 - £100, paid every Friday via Randstad)
  • Referral Bonus
  • Training and Education
  • Fulltime
Read More
Arrow Right
New

Office Assistant

Robert Half is looking for an organized Office Assistant to support daily admini...
Location
Location
United States , Lake Oswego
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in an office support, receptionist, or administrative coordination role
  • Working knowledge of Microsoft Office tools, including Outlook and Teams
  • Ability to manage scheduling tasks, handle inbound calls, and support calendar coordination effectively
  • Experience with document scanning, filing, and other clerical activities in a structured environment
  • Familiarity with Adobe Acrobat or Adobe Sign for document preparation and signature workflows
  • Comfortable learning new software applications and adapting to changing administrative needs
  • Self-motivated approach with the ability to take initiative and ask for additional work when priorities shift
Job Responsibility
Job Responsibility
  • Prepare and distribute engagement documents using electronic signature tools and standard office software
  • Create and maintain new assignments and project records within internal programs with strong attention to detail
  • Return calls promptly and coordinate meeting times on behalf of the team, ensuring calendars remain accurate and up to date
  • Provide general administrative support through document filing, scanning, record organization, and other day-to-day office tasks
  • Assist with clerical duties while responding professionally to inbound communications and routine requests
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Parttime
Read More
Arrow Right