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Customer Service Advisor - Energy

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Octopus Energy

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Location:
United Kingdom , Brighton

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Contract Type:
Not provided

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Salary:

24900.00 GBP / Year

Job Description:

We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact.

Job Responsibility:

  • Making energy easy
  • Solving problems like a pro
  • End-to-end service
  • Thinking on your feet
  • Treat every customer with care
  • Making a difference

Requirements:

  • Live for great customer service
  • Ask questions and embrace change
  • Have each other’s backs
  • Care about the planet
  • Spot problems and fix them
  • Tackle tough calls head-on
  • Look out for those who need it most
What we offer:
  • Hybrid working
  • EV salary sacrifice
  • Cycle-to-work scheme
  • Share options
  • Fully stocked kitchens
  • Weekly ‘Family Dinner’ catch-ups

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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