Customer Service Advisor / Administrator Job at Haysto (Norwich)

Customer Service Advisor

Do you have experience of working within a fast paced customer service role? If ...

Location

United Kingdom , Bournemouth

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication and organisational skills
Previous experience within a fast paced role
Positive attitude with a passion for helping others
Strong problem solving skills and attention to detail
Confident using Microsoft office

Job Responsibility

Assisting with customer enquiries through telephone and email
Processing and tracking customer orders
Problem solving complaints and customer issues
Collaborating with departments to assist with queries
Preparing customer documents and reports
Updating the in-house system with customer records
Providing a high level of administrative support

What we offer

early finish Fridays
social outings
summer parties
your birthday off
monthly team awards

Fulltime

Customer Service Advisor

Do you have experience of working within a fast paced customer service role? If ...

Location

United Kingdom , Bournemouth

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication and organisational skills
Previous experience within a fast paced role
Positive attitude with a passion for helping others
Strong problem solving skills and attention to detail
Confident using Microsoft office

Job Responsibility

Assisting with customer enquiries through telephone and email
Processing and tracking customer orders
Problem solving complaints and customer issues
Collaborating with departments to assist with queries
Preparing customer documents and reports
Updating the in-house system with customer records
Providing a high level of administrative support

What we offer

Early finish Fridays
Social outings
Summer parties
Your birthday off
Monthly team awards

Fulltime

Temporary Customer Service Advisor

Office Angels are seeking a cheerful and professional Temporary Customer Service...

Location

United Kingdom , Glasgow

Salary:

13.50 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in customer service or administrative roles, preferably in the automotive industry
Exceptional communication skills and a positive attitude
Strong organisational abilities and attention to detail
Proficiency in Microsoft Office Suite and basic computer skills
Ability to work both independently and as part of a team
A willingness to learn and adapt in a fast-paced environment

Job Responsibility

Greet and assist customers in a friendly and professional manner
Manage customer enquiries via phone, email, and in-person
Support customers when signing documents
Support the sales team with administrative tasks, including filing, data entry, and order processing
Handle customer complaints and resolve issues promptly
Assist with promotional activities and office events

What we offer

Exciting Work Environment: Be part of a vibrant team in a well-established automotive showroom
Convenient Location: easily accessible via public transport
Flexible Hours: Enjoy a work schedule that accommodates your lifestyle

Fulltime

Customer Service Advisor

Do you have experience of working within a fast paced customer service role? If ...

Location

United Kingdom , Bournemouth

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication and organisational skills
Previous experience within a fast paced role
Positive attitude with a passion for helping others
Strong problem solving skills and attention to detail
Confident using Microsoft office

Job Responsibility

Assisting with customer enquiries through telephone and email
Processing and tracking customer orders
Problem solving complaints and customer issues
Collaborating with departments to assist with queries
Preparing customer documents and reports
Updating the in-house system with customer records
Providing a high level of administrative support

What we offer

Early finish Fridays
Social outings
Summer parties
Birthday off
Monthly team awards

Fulltime

Customer Service Advisor

Join a small and friendly team of 5, where you will provide high standards of se...

Location

United Kingdom , Yeovil

Salary:

25500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer service environment is essential
Ability to work effectively under pressure and meet tight deadlines
Proficiency in computerised and manual systems
Excellent communication skills at all levels
Strong team player with the ability to work independently
Excellent interpersonal skills

Job Responsibility

Provide high standards of service and support to prospective, new, and existing customers over the telephone
Act as a key interface between the company and their customers, handling queries, orders, and complaints
Offer technical support and product sizing details
Notify customers and Key Account Managers about deliveries
Place and progress product orders
Perform general administrative duties, including price updates and posting sales leads

What we offer

Generous Holiday Allowance: Enjoy 26 days of holiday per year, plus bank holidays
Festive Break: Save 3-4 days for a well-deserved Christmas shutdown
Comprehensive Health Coverage: Benefit from critical illness cover, death in service protection, and company sick pay
Cycle to Work Scheme
Attractive Pension Plan: Secure your future with the pension plan, where the employer contributes 6% and the employee contributes 2%

Fulltime

Customer Service Advisor

Join a small and friendly team of 5, where you will provide high standards of se...

Location

United Kingdom , Yeovil

Salary:

25600.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer service environment is essential
Ability to work effectively under pressure and meet tight deadlines
Proficiency in computerised and manual systems
Excellent communication skills at all levels
Strong team player with the ability to work independently
Excellent interpersonal skills

Job Responsibility

Provide high standards of service and support to prospective, new, and existing customers over the telephone
Act as a key interface between the company and their customers, handling queries, orders, and complaints
Offer technical support and product sizing details
Notify customers and Key Account Managers about deliveries
Place and progress product orders
Perform general administrative duties, including price updates and posting sales leads

What we offer

Generous Holiday Allowance: Enjoy 26 days of holiday per year, plus bank holidays, giving you plenty of time to relax and recharge
Festive Break: Save 3-4 days for a well-deserved Christmas shutdown, ensuring you can fully enjoy the festive season with your loved ones
Comprehensive Health Coverage: Benefit from critical illness cover, death in service protection, and company sick pay, providing you and your family with peace of mind
Cycle to Work Scheme: Take advantage of the cycle to work scheme, promoting a healthy lifestyle and a greener commute
Attractive Pension Plan: Secure your future with the pension plan, where the employer contributes 6% and the employee contributes 2%

Fulltime

Customer Service Advisor

Our client, a global market leader in their field, is seeking a Customer Service...

Location

United Kingdom , Manchester

Salary:

24000.00 - 25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a similar customer-facing role
Experience in handling high-volume order processing, enquiries, and complaints
Ability to thrive in a fast-paced environment
Excellent telephone manner with strong empathy towards customers
Customer-centric mindset and a problem-solving mentality
Strong teamwork skills as well as the ability to work independently
Diligence when processing orders, enquiries, or complaints
Polite and courteous telephone etiquette
Ability to work efficiently in a continuously busy environment
Relationship-building skills to establish rapport with both customers and colleagues.

Job Responsibility

Process orders, liaising with suppliers and delivery teams
Monitor and complete customers' stock replenishments
Accurately document all relevant information from customer orders
Check and validate customer confirmation purchase orders
Regularly update information on the system, including the maintenance of customer pricing records
Receive and process enquiries, ensuring timely follow-up
Handle and process returns
Assist with general administration tasks, such as filing and post
Collaborate with sales staff to identify and maximise sales opportunities
Document customer complaints and ensure timely resolution

What we offer

Competitive salary of £25,000 per year
Bonus scheme to reward your achievements
Permanent contract offering stability and career growth opportunities
Convenient office location, just a 10-minute walk from a tram station or with free parking available
Training and development opportunities.

Fulltime

Inbound Customer Service Advisor

We are currently looking for 10 Inbound Customer Service Advisors to join a publ...

Location

United Kingdom , Manchester

Salary:

13.25 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Strong customer service experience, ideally within an office environment
Previous experience within public sector, regulatory or education environments
Experience of meeting/exceeding KPIs and targets
Excellent written and verbal communication skills
Ability to engage with customers in a friendly, empathetic, and professional manner
Ownership of queries and problems with resolution follow-through
Strong IT skills and ability to quickly learn new systems and procedures
Available to start on 30th June 2025
Provide full reference history and up-to-date proofs of address and identification
Subject to a 3-year reference clearance and a Standard DBS check.

Job Responsibility

Provide a high quality of service to internal and external stakeholders
Complete processes in accordance with guidelines
Use several IT systems to record information and complete tasks accurately
Meet and exceed agreed KPIs
Handle a high volume of telephone and email enquiries adhering to company standards
Manage own caseload
Process external applications.

What we offer

28 days holiday increasing to 40.5 days after 12 weeks temping (inclusive of bank holidays)
Work/life balance
Additional income - Optional overtime once training period has been passed
Hybrid working with IT equipment provided
Great career prospects within a well-established organisation
Fully paid on-the-job training by dedicated trainers.

Fulltime

Customer Service Advisor / Administrator

Haysto

Location:
United Kingdom , Norwich

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 11, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer Service Advisor / Administrator

Customer Service Advisor

Customer Service Advisor

Temporary Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Inbound Customer Service Advisor

Customer Service Advisor / Administrator

Haysto

Location:United Kingdom , Norwich

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 11, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer Service Advisor / Administrator

Customer Service Advisor

Customer Service Advisor

Temporary Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Inbound Customer Service Advisor

Location:
United Kingdom , Norwich

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
April 11, 2026