Customer Service Adviser - Home Claims Job at Direct Line Group (Glasgow)

Personal Lines / Customer Service Advisor

A new position is being created for a Personal Lines to focus on acting as a Cus...

Location

United Kingdom , Cornwall

Salary:

25000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Organised
Self-motivated
Ability to multitask
Excellent interpersonal and communication skills
Good technical knowledge – in specific areas needed e.g. Motor, home, travel

Job Responsibility

Act as a Customer Adviser on specific nominated accounts
Manage a range of customer enquiries via telephone, email and post
Develop the account through existing client contacts
Contribute to maximising growth through converting new business enquiries, cross sale and up sale of relevant ancillary products
Shared responsibility for achievement of the business plan and budget of the Division
Operate within the Company’s systems and procedures
Check policy documents for accuracy and breadth of cover
Provide assistance to the Claims department with any relevant claims
Update client records with accurate information received from insurers
Transfer of copy and documents into the client electronic file

Fulltime

Personal Lines / Customer Service Advisor

A new position is being created for a Personal Lines to focus on acting as a Cus...

Location

United Kingdom , Ipswich

Salary:

25000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Organised
Self-motivated
Ability to multitask
Excellent interpersonal and communication skills
Good technical knowledge – in specific areas needed e.g. Motor, home, travel

Job Responsibility

Act as a Customer Adviser on specific nominated accounts
Manage a range of customer enquiries via telephone, email and post
Develop the account through existing client contacts
Shared responsibility for achievement of the business plan and budget of the Division
Ensure operation within the Company’s systems and procedures
Check policy documents for accuracy and breadth of cover
Provide assistance to the Claims department with any relevant claims
Updating client records with accurate information received from insurers
Transfer of copy and documents into the client electronic file
Promote and support the Division both internally and externally

Fulltime

Personal Lines Advisor

We are working with a leading insurance broker who has an opportunity for a Pers...

Location

United Kingdom , Buckinghamshire

Salary:

25000.00 - 30000.00 GBP / Month

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Experience with home and motor insurance policies
Highly motivated and efficient
Excellent customer service
Ability to handle a variety of communication channels (telephone, email, post)
Strong organisational skills for managing and updating client records
Sales-oriented mindset for upselling and cross-selling products
Willingness to pursue professional qualifications (Cert CII)

Job Responsibility

Act as a Customer Adviser on specific nominated accounts and support other members of the division
Manage a range of customer enquiries via telephone, email and post always providing excellent customer service
Develop the account through existing client contacts and contribute to maximising growth through converting new business enquiries, cross sale and up sale of relevant ancillary products
Provide assistance to the Claims department with any relevant claims
Update client records with accurate information received from insurers including new business, adjustments and renewals
Transfer copy and documents into the client electronic file
Maintain good credit control within client portfolio
Ensure advice meets clients’ requirements and recommendations are documented

Fulltime

Field Loss Adjuster

Field Loss Adjuster - London or Croydon Area. Full Time, Permanent Position. A h...

Location

United Kingdom , London or Croydon

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Proven experience in field-based loss adjusting across Home, SME, and Commercial property claims
Strong understanding of insurance principles, policy interpretation, and coverage assessment
Excellent knowledge of buildings and contents quantum and current construction methods
Confident in creating repair propositions and negotiating settlements
Located in and/or around the London area
Full UK driving licence and flexibility to travel as required

Job Responsibility

Conduct field visits to support customers, including those in vulnerable situations and ad-hoc cases
Review digital evidence submitted via our online claims portal
Represent DLG during surge events using our Surge Support Vehicle, supporting PR opportunities identified by the Press Office
Take ownership of Home, SME & Commercial claims, including complex or high-value cases under supervision when above authority
Deliver outstanding customer service, helping to achieve market-leading Net Promoter Scores
Support Disaster Restoration and Recovery teams by validating field claims and ensuring cost-effective indemnity solutions
Recommend optimal settlement routes, using supply chain options where appropriate
Support complaint resolution by facilitating field visits and handling informal complaints directly
Determine and advise on rectification works, acting as a technical point of contact for scope variations
Carry out investigations to assist with potential subrogated recoveries

What we offer

9% employer contributed pension
Annual company bonus of up to 10%
Company car
50% off home, motor and pet insurance, plus Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days

Fulltime

Housing Manager

Join Our Team as a Housing Manager! About Us: Active Prospects is an award-winni...

Location

United Kingdom , Reigate

Salary:

50000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working as a Housing Manager within registered social housing, charities and local authorities with minimum of 5 Years experience
Excellent knowledge of housing legislations and regulation within Housing Support, evictions, housing benefits and other welfare benefit claims
Qualified with professional housing qualification with Chartered Institute of Housing (CIH) Level 4 Certificate for the Housing Profession
Experience leading and supporting initiatives that help tenants access benefits and financial help
Have a passion for involving people we support in every aspect of their service
Have the ability to work flexible hours including some weekends, evenings and conduct night audits if required
Own a Full Driving Licence and be able to use own vehicle for business use

Job Responsibility

Lead and support the delivery of high-quality, customer-focused housing management services
Manage complex tenancy and estate issues and support continuous service improvements across the organisation
Provide an effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy
Liaise with external agencies, legal representatives, and local authorities
Develop and implement strategies, policies, procedures and service improvements within tenancy support
Advance knowledge of housing legalisations/regulations and conflict resolution
Ensure compliance with Regulator of Social Housing standards
Line manages maintenance/compliance team to ensure responsive repairs are dealt in accordance to the SLA
Support the people we support to set up and maintain a home and tenancy
Undertake housing assessments, record meetings and take detailed support notes during support visits

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Drexel Hill

Salary:

Not provided

CVS Health

Expiration Date

June 22, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state, click here to learn more
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus
Customer Service and Team Orientation
Communication Skills
Mathematical Reasoning

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions

What we offer

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
and other resources, based on eligibility

Fulltime

New

Mri Technologist

MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is see...

Location

United States , Springfield

Salary:

Not provided

MedPro Healthcare Staffing

Expiration Date

Until further notice

Requirements

Completion of a two year approved School of Radiologic Technology
Valid state radiology registration as required by state law
Registry by the American Registry of Radiologic Technology.

Job Responsibility

MRI technologists utilize their knowledge of anatomy, physiology and the principles of MRI to safely and efficiently operate MRI scanners, assisting in the diagnosis of disease and injury.
Ensure the safety of patients, staff and visitors who come in contact with the powerful magnetic field of a MRI scanner.
Position patients and coils on a table that slides inside the MRI scanner.
Inject contrast media as required.
Set appropriate technical parameters, operate MRI scanners and related equipment, and observe image data on computer monitors during scans.
Be familiar with the differences from a normal image and an abnormal image.
Recognize and respond to life threatening situations.
Assure compliance with federal, state, and local technical and professional regulations and accepted practiced guidelines.
Delivers quality, cost effective patient care in a professional manner.
Works effectively to maintain an environment of excellence, which is patient focused, providing timely, compassionate, quality patient care.

What we offer

Weekly pay and direct deposit
Full coverage of all credentialing fees
Private housing or housing allowance
Group Health insurance for you and your family
Company-paid life and disability insurance
Travel reimbursement
401(k) matching
Unlimited Referral Bonuses up to $1,000

Fulltime

New

Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...

Location

United States , Oakville

Salary:

18.94 - 28.94 USD / Hour

CVS Health

Expiration Date

June 23, 2026

Requirements

Must be at least 16 years of age
Licensure requirements vary by state
Attention and Focus
Customer Service Orientation
Communication Skills
Mathematical Reasoning
Problem Resolution
Physical Demands
Visual Acuity
High School diploma or equivalent preferred but not required.

Job Responsibility

manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions
provide caring service that exceeds customer expectations

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits

Parttime

Customer Service Adviser - Home Claims

Direct Line Group

Location:
United Kingdom , Glasgow

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 16, 2026

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