Customer Service Administrator, Office Angels

Office Angels

Location:
United Kingdom, Bromley

Category:
Customer Service

Contract Type:
Not provided

Salary:

25000.00 - 30000.00 GBP / Year

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Job Description:

Join our team as a Customer Service Administrator in a dynamic organisation in the Information Technology & Telecommunications sector. This is a permanent role offering up to £30,000 salary with hybrid working arrangements (3 days in office, 2 days from home).

Job Responsibility:

Invoicing daily orders
Order tracking and obtaining Proof of Delivery
Order processing via email, customer portals, and Teams using Sage
Back order management
Cash payments processing through online Sage Pay
Daily reporting of shipping reports to corporate customers
Email management for two busy email addresses
Lost parcels investigation and liaison with couriers
Collaboration with Sales Team
Account setup for new customers and security checks
Spreadsheet updates for Accounts regarding cash and factored payments
Liaison with Logistics Team for timely despatch of daily orders

Requirements:

Proactive attitude
Strong multitasking abilities
Excellent time management
Creative problem solver
Attention to detail
Computer proficiency in Sage Line 200, Excel, Outlook, and Word
Available to work in the office three days a week

What we offer:

Hybrid work arrangement (3 days in office, 2 days from home)
Close to public transport (5-minute walk from Bromley South train station)
Equal opportunities employer
Diversity and inclusivity focused
Reasonable adjustments support

Additional Information:

Job Posted:
October 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Customer Service Administrator