Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:
United Kingdom, Livingston

Category:
Customer Service

Contract Type:
Not provided

Salary:

25000.00 GBP / Year

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Job Description:

We're looking for a proactive and friendly Customer Service Administrator to be the welcoming face and voice for our client - a leading player in the manufacturing industry. As the first point of contact for customers, visitors, and stakeholders, you'll play a key role in creating a positive and professional first impression. You'll handle incoming calls, greet visitors, and support the wider team with a variety of administrative tasks that keep our client's office running like clockwork.

Job Responsibility:

Delivering first-class customer care via phone, email, and in person
Supporting the CRM and Office Managers with customer enquiries and complaints
Keeping up to date with product changes and ensuring accurate information is shared
Accurately updating information in the CRM system

Requirements:

A natural flair for customer service and communication
Strong organisational skills and attention to detail
Confidence using Microsoft Office (Word, Excel, Outlook, PowerPoint)
A proactive, can-do attitude and the ability to work independently
Previous experience in a customer-facing role

What we offer:

Working as a temp is an ideal way of exploring different job roles and industries
Gives you control of your own work/life balance
Employed directly with Office Angels
Access to discount vouchers with many high street brands
Eye care vouchers and money towards glasses for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)
Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues
Access to several sister businesses which cover almost every sector and specialism

Additional Information:

Job Posted:
October 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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