CrawlJobs Logo
Office Angels Logo Office Angels · Customer Service

Customer Service Administrator

United Kingdom, Exeter Employment contract 25000.00 GBP / Year · Job Posted April 10, 2026
Apply Position
Job Link Share

Job Description

We are excited to be partnering with a growing manufacturing business where quality and exceptional customer service are key. If you are a people person who loves helping customers, solving problems, and bringing positive energy into every conversation and you're looking for a role where every day feels different, your ideas are valued, and you can build a career within a supportive, people‑focused business, then this opportunity could be perfect for you.

Job Responsibility

  • Being the first point of contact for customers-by phone, email, or occasionally in person-ensuring every interaction is friendly, efficient, and supportive
  • Responding to incoming sales enquiries and spotting natural opportunities to recommend additional or complementary products
  • Getting involved in marketing activity, from helping with campaigns to contributing ideas and engaging with customers across different channels
  • Building trust and strong working relationships with customers and internal teams
  • Handling questions, issues and more complex situations with calm professionalism and a people‑first mindset
  • Developing a deep understanding of the product range and staying enthusiastic about learning new information as the business evolves

Requirements

  • A confident, proactive approach and the ability to work independently with a positive mindset
  • The resilience to stay composed, focused and solution‑driven when things get busy
  • Clear, professional communication skills-both written and verbal
  • A natural ability to build rapport, connect with people and show genuine empathy
  • Great attention to detail, with a practical, problem‑solving way of thinking
  • Curiosity, enthusiasm and a real desire to learn, develop and grow with the team
  • A collaborative attitude and a willingness to contribute to a supportive, people‑focused workplace

What we offer

  • Weekly pay
  • Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
  • Temporary candidate of the month award
  • Temporary candidate lunches/treats
  • Online timesheets
  • A dedicated consultant for additional support
Office Angels - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Customer Service Administrator

8 matching positions

Customer Service Administrator

A fantastic opportunity has arisen for a Customer Service Administrator to becom...
Location
Location
United Kingdom , Tonbridge
Salary
Salary:
34000.00 GBP / Year ▼
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong problem-solving and decision-making abilities
  • The ability to handle complaints calmly and professionally
  • Excellent organisational and planning skills
  • Flexibility and initiative to work independently
  • Skills to coordinate multiple activities and prioritise workloads
  • Adaptability in communication styles for varied audiences
  • Excellent verbal, written, and IT skills (proficient Excel user)
  • Experience in new build developments is desirable
  • A full UK driving licence is preferred
Job Responsibility
Job Responsibility
  • Manage incoming emails in the customer service inbox
  • Handle all customer calls related to defects
  • Ensure prompt responses to all customers within agreed Service Level Agreements
  • Enter and maintain accurate records of customer defects in the House Builder Pro database
  • Issue defect notices to contractors for new sites
  • Coordinate access arrangements between customers and contractors
  • Run weekly reports of outstanding defects for review
  • Schedule follow-up calls with customers and management
  • Submit details to out-of-hours service upon completion
  • Escalate major issues to the Customer Service Manager
What we offer
What we offer
  • Weekly Pay
  • Up to 28 days annual leave
  • Monthly raffle to win a £20 voucher
  • Dedicated consultant to support your job search
  • First access to permanent positions
  • Free eyecare vouchers
  • Temp of the Month awards
  • Mobile-friendly timesheets
  • Perks at work
  • Access to well-being platforms
  • Fulltime
Read More
Arrow Right

Temporary Customer Service Administrator

We are proud to be supporting this fantastic Luxury Retailer to find them a Cust...
Location
Location
United Kingdom , Leeds
Salary
Salary:
12.21 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Have great computer and service skills
  • Strong Administration - Emails, templates, database management, spreadsheets etc
  • Excellent communication skills
  • Candidates with customer service skills from various backgrounds such as hospitality and retail etc. will be considered
Job Responsibility
Job Responsibility
  • Supporting with the response of a high volume of email enquiries
  • Providing exceptional customer service
What we offer
What we offer
  • Weekly Pay - Pay day is a Friday
  • Up to 28 days annual leave
  • Dedicated consultant to support your job search
  • First opportunity to see permanent positions
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work and discount schemes
  • Access to Well-being platforms
  • FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to learning a new language!
  • Fulltime
Read More
Arrow Right

Customer Service Administrator

Are you passionate about delivering exceptional customer service? If so, we are ...
Location
Location
United Kingdom , Tonbridge
Salary
Salary:
26000.00 - 27000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a customer service and administration
  • Excellent communication and interpersonal skills
  • A positive attitude and problem-solving approach
  • Strong organisational skills and attention to detail
  • Comfortable working with CRM systems and Microsoft Office
Job Responsibility
Job Responsibility
  • Handling customer enquiries via phone, email, and website
  • Providing accurate information about products and inputting orders
  • Resolving customer issues efficiently and professionally
  • Maintaining customer records with meticulous attention to detail
  • Working closely with internal teams to ensure excellent service delivery regarding orders, freight and delivery
What we offer
What we offer
  • Excellent company benefits including free parking!
  • Fulltime
Read More
Arrow Right

Customer Service Administrator

Are you a people focused Administrator who thrives on delivering exceptional cus...
Location
Location
United Kingdom , Poole
Salary
Salary:
26000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication and interpersonal skills
  • A passion for delivering outstanding customer service
  • Confidence in building and maintaining strong client relationships
  • Great organisational and time management abilities
  • Proficiency in Microsoft Office tools
Job Responsibility
Job Responsibility
  • Proactively following up on sales leads with a customer-first approach
  • Understanding customer needs and offering tailored product advice
  • Accurately processing and managing customer orders
  • Coordinating with logistics to ensure smooth and timely deliveries
  • Keeping customers informed of any updates or changes to their orders
  • Handling order modifications or cancellations with care and efficiency
  • Going the extra mile to ensure every customer has a positive experience
What we offer
What we offer
  • Quarterly bonus
  • Free onsite parking
  • 25 days annual leave + bank holidays
  • Excellent progression and development opportunities
  • Fulltime
Read More
Arrow Right

Temporary Customer Service Administrator

Are you a passionate Customer Service Advisor looking to join a dynamic and inno...
Location
Location
United Kingdom , Bridgwater, Somerset
Salary
Salary:
12.68 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Confident and polite telephone manner
  • Upbeat and positive attitude
  • Strong IT skills
  • High work ethic, excelling in a fast-paced environment
  • Exceptional customer care skills and willingness to go the extra mile
Job Responsibility
Job Responsibility
  • Answering calls and assisting customers with their queries
  • Processing orders through the system and sending order confirmations
  • Updating customer account details accurately
  • Stock management
  • Dispatch orders to customers expected timescales
  • Responding promptly to emails
  • Completing filing and scanning tasks
  • Undertaking additional administrative duties to ensure smooth operation within the department
What we offer
What we offer
  • Weekly pay
  • Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
  • Temporary candidate of the month award
  • Temporary candidate lunches/treats
  • Regular pay review
  • Online timesheets
  • A dedicated consultant as an additional layer of support
  • Fulltime
Read More
Arrow Right

Temporary Customer Service Administrator

We are seeking a proactive and organised Temporary Customer Service Administrato...
Location
Location
United Kingdom , Bridgwater
Salary
Salary:
13.50 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in an administrative or customer service role
  • Excellent communication skills, both written and verbal
  • Strong organisational skills and attention to detail
  • Ability to multitask and work efficiently under pressure
  • Confident using Microsoft Office and other standard office software
Job Responsibility
Job Responsibility
  • Responding to customer emails and phone calls
  • Handling customer queries and providing timely resolutions
  • Escalating issues to relevant internal teams
  • Supporting the scheduling team with administrative tasks
  • Assisting with raising and processing invoices
What we offer
What we offer
  • Weekly pay
  • Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
  • Temporary candidate of the month award
  • Temporary candidate lunches/treats
  • Online timesheets
  • A dedicated consultant as an additional layer of support
  • Fulltime
Read More
Arrow Right

Customer Service Administrator

Do you have experience of working within a fast paced customer service role? If ...
Location
Location
United Kingdom , Bournemouth
Salary
Salary:
25000.00 - 28000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Great communication and people skills
  • Good at solving problems and paying attention to detail
  • Able to juggle different tasks and stay organised
  • Experience in customer service is a plus
  • A team player who works well with others
Job Responsibility
Job Responsibility
  • Welcome new customers and help them get started
  • Guide customers through the installation process
  • Solve any issues that come up during onboarding
  • Work with other suppliers to transfer contracts
  • Pass calls to the right team members when needed
  • Manage orders with our suppliers
  • Coordinate with engineers to schedule installations
What we offer
What we offer
  • Early finish Fridays
  • Social outings
  • Summer parties
  • Your birthday off
  • Monthly team awards
  • Fulltime
Read More
Arrow Right

Customer Service Administrator

We are seeking a polite and friendly Customer Service Administrator to join our ...
Location
Location
United Kingdom , Sittingbourne
Salary
Salary:
13.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong attention to detail and organisational skills
  • Proficiency in Microsoft Office, especially Excel
  • A positive attitude and a team-oriented mindset
  • Ability to work independently and efficiently under pressure
  • The ability to drive due to the rural location
Job Responsibility
Job Responsibility
  • Answering inbound calls from existing and new clients, answering queries and passing to relevant team
  • Accurately input and maintain information in the systems, entering contracts into system
  • Keep spreadsheets organised and up-to-date, ensuring all data is easily accessible
  • Support the team with various administrative tasks that ensure our operations run like clockwork
What we offer
What we offer
  • Weekly Pay
  • Up to 28 days annual leave
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work
  • Discount schemes
  • Access to Well-being platforms
  • Fulltime
Read More
Arrow Right