Customer Service Administrator

• Collaborating with the operations team to efficiently book patients into clinics on behalf of clients
• Managing health records and utilising bespoke systems to ensure accurate patient bookings
• Keeping clients informed with timely updates and scheduling changes
• Communicating with staff and patients via phone and other systems
• Supporting the wider team with various administrative tasks related to ongoing projects

• Friendly and enthusiastic personality
• Strong organisational skills and attention to detail
• Excellent communication skills, both verbal and written
• Team player who can work collaboratively
• Experience in customer service or administration

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