Customer Service Administrator Job at Office Angels (Folkestone)

Customer Service Administrator

Xpert Resourcing are recruiting for a Customer Service Administrator to join an ...

Location

United Kingdom , Waterbeach

Salary:

Not provided

Xpert Resourcing

Expiration Date

Until further notice

Requirements

Excellent communication skills
Ability to write accurate and professional emails
Be able to liaise with all departments and teams.

Job Responsibility

Working closely with customers to ensure high levels of customer satisfaction
Liaising with customers via website enquiries and over the phone
Dealing with complaints and queries
Providing administrative support to the team
Updating the database with detailed notes of customer interactions
Assist with order processing when necessary.

What we offer

Staff discounts
Hybrid work (2 days at home) after initial training
Company events
Pension

Fulltime

Customer Service Administrator

Customer Service Administrator - Temporary with the view of becoming a permanent...

Location

United Kingdom , Ashford, Kent

Salary:

13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Strong ability to manage multiple tasks and prioritise effectively
Competent in MS Office (Excel, Word, Outlook)
Excellent written and verbal communication skills
Takes pride in delivering excellent customer service
Driver with own vehicle (essential)

Job Responsibility

Support the team with day-to-day administrative tasks
Maintain accurate company data, records and certifications
Share information across departments and coordinate meetings
Liaise with suppliers, customers and internal stakeholders
Get involved in a variety of projects and activities across the business

What we offer

Weekly pay
28 days holiday including bank holidays
Free lunch
Excellent benefits and perks through Office Angels
Opportunity to gain exposure to all areas of the business
Chance to make a real impact and develop your office skills
Retail discounts
Support from a dedicated consultant
Free eyecare vouchers
Temp of the month awards

Fulltime

Customer Service Administrator

The Customer Service Administrator, known internally as a Valuation Manager, at ...

Location

United Kingdom , St Ives

Salary:

26393.75 - 27643.75 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Be good with people
calm under pressure whilst maintaining high levels of accuracy
target driven
some experience of having worked within a busy office environment
prior knowledge or experience of working within the property sector (ideally, but will train the right person from scratch)
ability to complete reports quickly and efficiently
well honed customer service skills
personable yet professional manner
positive attitude and personality

Job Responsibility

Liaising with estate agents
writing valuation reports
supporting the wider team in a busy Customer Service role
working with estate agents to compare properties, review figures and perform market appraisals
completing Valuation reports quickly and accurately
obtaining availability and property details from customers and arranging for estate agents to value their property

What we offer

Competitive Salary (£26,393.75) + uncapped bonus (£27,643.75 OTE)
friendly office environment in beautiful surroundings
25 Days' Holiday (Plus 8 Days' Public Holiday)
Option To Buy Or Sell Holiday
Pension
Life Assurance
Enhanced Maternity, Paternity & Adoption Pay
Free Conveyancing Legals
GP 24-hour service
Retail Discounts Plus Many More

Fulltime

Customer Service Administrator

We are currently seeking a reliable and professional Customer Service Administra...

Location

United Kingdom , Glasgow

Salary:

14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience with customer service and administration is essential for this role
Strong telephone manner with clear and confident communication skills
High level of accuracy and attention to detail when updating systems
The ability to manage complex and detailed enquiries from customers and contractors
Excellent organisational skills with the ability to multitask and work at pace in a busy environment
Strong Microsoft Word and Excel skills

Job Responsibility

Answering incoming calls from both customers and contractors and ensuring all details are recorded into the system correctly
Communicate and support multiple departments to ensure all queries and complaints are dealt with promptly and provide updates to customers during this process
Assist with the scheduling and diary management of engineers and contractors
Process documents and reports into the system, ensuring accuracy throughout
Assist with administrative tasks as required to support the wider admin team

What we offer

Employed directly with Office Angels
Access to discount vouchers with many high street brands
Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)
Statutory Sick Pay in the unfortunate event you find yourself under the weather
Access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues

Fulltime

Customer Service Administrator

Customer Service Administrator - Government Department Location: Northampton (Ci...

Location

United Kingdom , Northampton

Salary:

13.25 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Positive attitude and a can-do approach, open to change and new challenges
Flexibility to adapt across teams and processes, with a proactive mindset
Strong communication skills and ability to work effectively in a customer-focused environment
Computer literacy, including proficiency with Microsoft Office tools
Ability to work in a fast-paced environment, maintaining accuracy and efficiency

Job Responsibility

Handling calls from the public, assisting with claims, and providing clear guidance
Maintaining regular contact with court staff across processing sites nationwide
Resolving customer queries via multiple contact channels, ensuring accuracy and timeliness
Arranging appointments with customers and managing follow-up communications
Performing administrative tasks such as preparing correspondence, updating systems, and sending out letters and applications
Acting as an administrative liaison with internal and external stakeholders
Following set procedures while exercising independent judgement under supervision
Using standard Microsoft applications to update in-house systems and manage documentation

Fulltime

New

Customer Service Administrator

Location

United Kingdom , Staines-upon-Thames

Salary:

Not provided

Office Angels

Expiration Date

Until further notice

Requirements

A positive attitude and a passion for helping others
Excellent communication skills, both written and verbal
Strong organisational abilities and attention to detail
Experience in customer service or administration is a plus, but not essential
Ability to work effectively in a fast-paced environment

Job Responsibility

Provide top-notch support to our customers, ensuring their experience is seamless and enjoyable
Handle inquiries via phone, email, and in-person with a friendly and professional demeanour
Assist with booking processes, managing reservations, and resolving any customer issues
Collaborate with team members to maintain high standards of service and satisfaction
Keep accurate records and documentation to help us improve our services

What we offer

Be part of a dynamic team that values your contributions
Enjoy a supportive work environment where your ideas matter
Gain experience in the accommodation industry while building your career

Customer Service Administrator

We are currently recruiting on behalf of our client, a well-established organisa...

Location

United Kingdom , Poole

Salary:

14.00 - 15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Strong customer service experience
Excellent communication and interpersonal skills
Ability to remain professional when handling demanding customers
High level of empathy and problem-solving ability
Strong organisational and multitasking skills
Comfortable working in a fast-paced, sometimes pressurised environment

Job Responsibility

Handling incoming calls and responding to customer queries
Logging and tracking issues using internal systems
Coordinating with trades and contractors to arrange works
Liaising between customers and service providers to ensure clear communication
Monitoring job progress and updating systems accordingly
Maintaining accurate records of all interactions and actions
Managing queries with empathy, professionalism, and efficiency

What we offer

Weekly Pay
Up to 28 days annual leave
Dedicated consultant to support your job search
First opportunity to see permanent positions
Access to free eyecare vouchers
Temp of the Month awards
Access to Boost, for online discounts
Timesheets can be completed on mobile devices
Discount schemes
Access to Well-being platforms

Fulltime

Customer Service Administrator

Location

United Kingdom , Bridgwater

Salary:

30170.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong customer service, preferably in manufacturing background
Excellent attention to detail in demanding environment with ability to react to changing demands and priorities
Self-disciplined with excellent time management and organisational skills
Able to coordinate a number of priorities with positive outcomes
Good team player, with flexible approach and ability to work with multiple stakeholders
Excellent communications skills, both written and verbal
Engaging, tactful, professional and able to drive results forward with minimum supervision
Resilient to changing customer demands.

Job Responsibility

Process all customers orders accurately and on time, with full customer requirements and details
Maintain professional and effective communication with all the customer by telephone, email, letter and face-to-face at all stages from order placement, right through to order delivery
Keep accurate records of discussions or correspondence with customers
Accurately maintain customer price list and documentation
Support the Sales team by providing customer requested information including preparation and despatch of samples
Resolve Customer Service issues, resolve, or escalate problems to the correct level or appropriate contact
Answering telephones and barrier access lines
Assist accounts team with invoice queries
Carry out the other appropriate ad hoc duties as and when required

What we offer

22 days annual leave plus Bank Holidays
Free parking
Cycle to Work scheme
Company Pension (4% employer / 5% employee)
Supportive and collaborative team
Forward-thinking and rapidly growing business

Fulltime

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Customer Service Administrator

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