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Customer Service Administrator

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Office Angels

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Location:
United Kingdom , Livingston

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

25000.00 GBP / Year
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Job Description:

As the first point of contact for customers, visitors, and stakeholders, you'll play a key role in creating a positive and professional first impression. You'll handle incoming calls, greet visitors, and support the wider team with a variety of administrative tasks that keep our client's office running like clockwork.

Job Responsibility:

  • Delivering first-class customer care via phone, email, and in person
  • Supporting the CRM and Office Managers with customer enquiries and complaints
  • Keeping up to date with product changes and ensuring accurate information is shared
  • Accurately updating information in the CRM system

Requirements:

  • A natural flair for customer service and communication
  • Strong organisational skills and attention to detail
  • Confidence using Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • A proactive, can-do attitude and the ability to work independently
  • Previous experience in a customer-facing role
What we offer:
  • Access to discount vouchers with many high street brands
  • Eye care vouchers and money towards glasses should you require them for VDU purposes
  • We can search for permanent work whilst you're in assignments and offer expert interview support and advice
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave (Based on a weekly accrual)
  • Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues
  • Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism

Additional Information:

Job Posted:
January 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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