Customer Service Administrator

• Manage and process purchase orders, ensuring accuracy and timely delivery of goods and services
• Research and identify reliable suppliers and vendors to meet the company’s purchasing needs
• Maintain and update vendor information to ensure contracts and agreements are current
• Coordinate with various departments (e.g., production, warehouse, finance) to align purchasing needs with operational requirements
• Prepare and maintain records of purchases, contracts, and other related documents
• Process returns and exchanges as necessary and resolve any disputes related to product quality or delivery
• Greet visitors, clients, and staff, ensuring a professional and welcoming office environment
• Manage and maintain office supplies, ordering new stock as needed and ensuring proper inventory
• Answer and direct phone calls, take messages, and handle general inquiries
• Process incoming and outgoing mail, packages, and deliveries
• Maintain office cleanliness and organization, ensuring common areas are tidy and functional

• Proven experience in office administration or a similar role (preferably 2-5 years)
• Experience working with Visual Manufacturing software and Excel
• Strong organizational, time-management and communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to work independently and handle multiple tasks simultaneously
• Strong attention to detail and problem-solving skills
• Positive attitude with a customer-service-oriented mindset
• Ability to maintain confidentiality and handle sensitive information
• Knowledge of office procedures and basic office equipment (printers, copiers, etc.)

Familiarity with office management software (e.g., QuickBooks, Google Workspace) is an asset

• Competitive Pay Rate of $26-$28/hour
• Contract position with stable consistent work hours
• Opportunity to contribute to a well established team within the manufacturing industry