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We are recruiting for a motivated and personable Customer Services Administrator to join a friendly and upbeat team, who provide a fantastic service supporting a local house builder. This is an exciting and varied role and as you will be the first point of contact you have the responsibility to represent the company at a high level. This is a temporary role and you must be available immediately to be considered for this role.
Job Responsibility:
Providing front of office support to visitors to the building
Maintaining excellent customer service at all times
Updating the company's systems
Responding to customer and contractor enquires and complaints over the phone and by email and take appropriate action in line with company procedures
Taking bookings
Other administrator duties to ensure the smooth running of the department
Requirements:
Previous experience within customer focused role
High level of customer care skills with the willingness to exceed expectations
Confident and polite telephone manner
Strong IT and communication skills
Ability to "think on your feet" and problem solve
What we offer:
Weekly pay
Access to Boost - our exclusive platform with discounts on hundreds of retailers, a well being hub with recipes, an exercise area, and a mindfulness section with blogs & videos
Temporary candidate of the month award
Temporary candidate lunches/treats
Online
Regular pay reviews
A dedicated consultant as an additional layer of support