Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:
United Kingdom, Ashford, Kent

Category:
Customer Service

Contract Type:
Employment contract

Salary:

12.00 - 13.00 GBP / Hour

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Job Description:

This is a temporary role starting immediately, however this could become a permanent position for the right candidate. The team look for confident communicators with a strong telephone manner, the rest can be taught.

Job Responsibility:

Answering inbound Customer Service calls
Processing sales orders
Answering product queries
Responding to web enquiries, including processing web orders
Resolving invoice and account enquiries
Liaising with couriers via telephone and website on outgoing and incoming deliveries
Coordinating returns and refunds
Answering webchat enquiries
Processing incoming payments, managing refunds, cheque processing

Requirements:

Experience in a Customer Service focused role
Strong communication skills
Good IT skills to learn new systems
A team player with a can-do attitude

Additional Information:

Job Posted:
August 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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