Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:
United Kingdom, Glasgow

Category:
Customer Service

Contract Type:
Not provided

Salary:

13.00 GBP / Hour

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Job Description:

Temporary Customer Service Administrator role in modern city centre office, joining an existing team with lots of support and training provided. Great opportunity to join a fast-growing organisation and provide pivotal service to customers.

Job Responsibility:

Taking ownership of inbound enquires - recording all customer information accurately and at pace
Delivering exceptional customer service at all times
Transferring calls to correct departments and scheduling call backs
Creating follow up tasks and making diary entries
Arranging appointments
Liaising with clients and third-party companies
Provide pivotal service to customers through gathering information and talking them through the process required to open their case

Requirements:

Previous customer service/administration experience
Excellent IT skills
A positive attitude and desire to go the extra mile for each client
Strong and confident communicator with a polite telephone manner
Previous experience of working in a fast-paced environment
Must be able to start work immediately and commit to the role until December 2025
Must be able to successfully pass a financial background check

What we offer:

Employed directly with Office Angels
Access to discount vouchers with many high street brand
Eye care vouchers and money towards glasses for VDU purposes
Search for permanent work whilst in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)
Statutory Sick Pay
Access to assistance programme that provides free, confidential and independent advice on a range of issues
Access to several sister businesses which cover almost every sector and specialism

Additional Information:

Job Posted:
October 03, 2025

Expiration:
December 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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