Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:
United Kingdom, Haywards Heath

Category:
Customer Service

Contract Type:
Not provided

Salary:

25000.00 - 28000.00 GBP / Year

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Job Description:

Customer Service Administrator role in insurance sector handling inbound calls, administration, and customer aftercare in a fast-paced office environment

Job Responsibility:

Build and maintain strong relationships with clients
Understand client needs and provide tailored solutions
Develop and implement effective strategies to drive growth and profitability
Conduct thorough risk assessments
Provide expert advice on coverage options
Collaborate with other departments to secure best terms and conditions
Stay informed about industry trends and regulatory changes
Deliver excellent aftercare support
Process quotes
Update systems
Ensure records are accurate and up to date

Requirements:

Minimum of 3 years of experience in Customer Service within an office environment
Strong communication and negotiation skills
Ability to build rapport with clients
Proven ability to manage multiple accounts and deadlines effectively
Proactive approach to problem-solving
Keen eye for detail

What we offer:

Career growth opportunities
Professional qualifications support
No cold calling
Friendly and social team environment
Supportive culture

Additional Information:

Job Posted:
September 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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