Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:
United Kingdom, Glasgow

Category:
Customer Service

Contract Type:
Not provided

Salary:

23810.00 GBP / Year

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Job Description:

Customer Service Administrator role delivering outstanding customer service with flexibility, development, and supportive team environment. Following comprehensive training in city centre office, transition to working from home with monthly in-office team days.

Job Responsibility:

Build and maintain strong relationships with customers
Respond to customer queries via central mailbox
Generate and issue quotations
Keep customers informed on order progress and delivery updates
Handle incoming calls for order tracking, parts, and returns
Gather customer feedback

Requirements:

Excellent communication skills
Confident and professional telephone manner
Strong written and verbal skills
Customer-focused attitude
Problem-solving ability
Motivated and results-driven
Proficient in MS Office, especially Excel

What we offer:

Flexible working
Remote work opportunities
Career development
Supportive team environment
Team-building sessions
Comprehensive training

Additional Information:

Job Posted:
September 12, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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