CrawlJobs Logo

Customer Service Administrator

United Kingdom, Canterbury 13.00 GBP / Hour · Job Posted February 28, 2026
Apply Position
Job Link Share

Job Description

Office Angels are proud to be supporting this expanding business in recruiting additional administration cover to help through a busy time/increased work load. Their modern open plan offices are based in central Canterbury, with free hot drinks/pastries & treats to make your work day more enjoyable! The offices are close to the central bus and train stations so an easy commute.

Job Responsibility

  • Taking enquiries from clients over email and the phone
  • Supporting clients in a friendly and professional manner
  • Arranging appointments, sending invites via Outlook and MS Teams
  • Collating reports and correspondence to a high standard, ensuring deadlines are met
  • Completing detailed and accurate records
  • Accurately inputting data onto Excel
  • Using multiple IT systems
  • Working to KPIs and Targets on a daily basis

Requirements

  • Have experience in a customer focused administration role
  • Can work in a busy KPI driven environment
  • Have exceptional IT skills
  • Are quick to learn new systems

What we offer

  • Weekly Pay
  • Up to 28 days annual leave
  • Dedicated consultant to support your job search
  • First opportunity to see permanent positions
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work
  • Discount schemes
  • Access to Well-being platforms

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Customer Service Administrator

8 matching positions

New

Customer Service Administrator

We are currently supporting a well-established and growing manufacturer to recru...
Location
Location
United Kingdom , Ilminster
Salary
Salary:
26000.00 - 27000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working in a fast-paced, customer-focused environment
  • Proven ability to manage a varied workload and prioritise tasks effectively
  • Strong administrative and organisational skills
  • Good IT skills, including Microsoft Office
  • Solid communication skills, both written and verbal
Job Responsibility
Job Responsibility
  • Respond to warranty claims via phone and email in a timely and professional manner
  • Log all communications and maintain accurate records using the CRM system
  • Coordinate the dispatch of replacement parts and raise associated orders
  • Arrange collections of faulty components in line with company procedures
  • Authorise and organise service callouts in accordance with warranty terms
  • Process invoices and manage documentation related to service visits
  • Analyse service reports to identify recurring issues and opportunities for improvement
  • Build and maintain effective relationships with external service partners
What we offer
What we offer
  • Opportunity to join a stable and growing business
  • Supportive team environment with a strong focus on collaboration
  • Varied role with scope to develop your skills
  • Competitive salary and benefits package including 25 days plus Bank Holidays and free parking
  • Fulltime
Read More
Arrow Right
New

Customer Service Administrator

We are currently recruiting on behalf of our client, a well-established organisa...
Location
Location
United Kingdom , Poole
Salary
Salary:
14.00 - 15.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong customer service experience
  • Excellent communication and interpersonal skills
  • Ability to remain professional when handling demanding customers
  • High level of empathy and problem-solving ability
  • Strong organisational and multitasking skills
  • Comfortable working in a fast-paced, sometimes pressurised environment
Job Responsibility
Job Responsibility
  • Handling incoming calls and responding to customer queries
  • Logging and tracking issues using internal systems
  • Coordinating with trades and contractors to arrange works
  • Liaising between customers and service providers to ensure clear communication
  • Monitoring job progress and updating systems accordingly
  • Maintaining accurate records of all interactions and actions
  • Managing queries with empathy, professionalism, and efficiency
What we offer
What we offer
  • Weekly Pay
  • Up to 28 days annual leave
  • Dedicated consultant to support your job search
  • First opportunity to see permanent positions
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Access to Boost, for online discounts
  • Timesheets can be completed on mobile devices
  • Discount schemes
  • Access to Well-being platforms
  • Fulltime
Read More
Arrow Right
New

Customer Service Administrator

Office Angels are proud to be supporting this global business in their search fo...
Location
Location
United Kingdom , Folkestone
Salary
Salary:
15.00 - 16.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Have business to business Customer Service or Account Management experience
  • Are proficient in using SAP
  • Experience in shipping or logistics (but not essential)
  • Possess excellent IT skills with a meticulous eye for detail
Job Responsibility
Job Responsibility
  • Building strong relationships with business customers, providing a unparalleled level of service
  • Handling enquiries from internal and external customers
  • Providing a quick and efficient response to change requests
  • Creating debit and credit notes for customers
  • Handling customer complaints, ensuring customers are satisfied with the resolution
  • Processing returns and refunds
  • Updating and maintaining accurate customer records
  • Identifying opportunities for improvement within the customer service team
  • Working closely with shipping and the warehouse, updating stock reports and demand planning
  • Proactively asking for and acting on customer feedback
What we offer
What we offer
  • Weekly Pay
  • Up to 28 days annual leave
  • Dedicated consultant to support your job search
  • First opportunity to see permanent positions
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work
  • Discount schemes
  • Access to Well-being platforms
  • Fulltime
Read More
Arrow Right
New

Customer Service Administrator

As a Customer Support Adviser, you'll be at the heart of a dedicated team provid...
Location
Location
United Kingdom , London
Salary
Salary:
28000.00 - 30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
July 03, 2026
Flip Icon
Requirements
Requirements
  • Excellent written and verbal communication skills with a high standard of literacy
  • Strong customer service background, ideally within disputes or complaints handling
  • Experience in travel, legal, or consumer-facing environments is beneficial but not essential
  • Calm and professional approach under pressure
  • Strong interpersonal skills and confident telephone manner
  • Ability to manage challenging conversations with empathy and clarity
  • Flexible, proactive, and eager to learn
Job Responsibility
Job Responsibility
  • Manage incoming customer correspondence (email, letters, calls) efficiently and professionally
  • Log and maintain accurate records within the CRM system within agreed timeframes
  • Respond to enquiries in line with service standards and deadlines
  • Identify complex or high-risk cases, including potential legal claims or arbitration matters
  • Liaise with members and internal departments where escalation is required
  • Highlight any potential breaches of industry codes of conduct
  • Provide clear advice to customers on their options and next steps
  • Maintain accurate documentation and case records
  • Support wider organisational initiatives, including member engagement activities such as presentations or events
What we offer
What we offer
  • 25 days holiday
  • Pension scheme
  • Private Medical
  • Employee Assistance
  • Travel benefits
  • Volunteer scheme
  • Learning and development opportunities
  • Fulltime
!
Read More
Arrow Right

Customer Service Administrator

Are you available immediately and looking for temporary work? Office Angels are ...
Location
Location
United Kingdom , Canterbury
Salary
Salary:
13.50 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Have experience in a customer focused administration role
  • Can work in a busy KPI driven environment
  • Have exceptional IT skills
  • Are quick to learn new systems
Job Responsibility
Job Responsibility
  • Taking enquiries from clients over email and the phone
  • Supporting clients in a friendly and professional manner
  • Arranging appointments, sending invites via Outlook and MS Teams
  • Collating reports and correspondence to a high standard, ensuring deadlines are met
  • Completing detailed and accurate records
  • Accurately inputting data onto Excel
  • Using multiple IT systems
  • Working to KPIs and Targets on a daily basis
What we offer
What we offer
  • Weekly Pay
  • Up to 28 days annual leave
  • Dedicated consultant to support your job search
  • First opportunity to see permanent positions
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work
  • Discount schemes
  • Access to Well-being platforms
  • Fulltime
Read More
Arrow Right

Customer Service Administrator

We are currently seeking a reliable and professional Customer Service Administra...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
14.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience with customer service and administration is essential for this role
  • Strong telephone manner with clear and confident communication skills
  • High level of accuracy and attention to detail when updating systems
  • The ability to manage complex and detailed enquiries from customers and contractors
  • Excellent organisational skills with the ability to multitask and work at pace in a busy environment
  • Strong Microsoft Word and Excel skills
Job Responsibility
Job Responsibility
  • Answering incoming calls from both customers and contractors and ensuring all details are recorded into the system correctly
  • Communicate and support multiple departments to ensure all queries and complaints are dealt with promptly and provide updates to customers during this process
  • Assist with the scheduling and diary management of engineers and contractors
  • Process documents and reports into the system, ensuring accuracy throughout
  • Assist with administrative tasks as required to support the wider admin team
What we offer
What we offer
  • Employed directly with Office Angels
  • Access to discount vouchers with many high street brands
  • Eye care vouchers and money towards glasses should you require them for VDU purposes
  • We can search for permanent work whilst you're in assignments and offer expert interview support and advice
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave (Based on a weekly accrual)
  • Statutory Sick Pay in the unfortunate event you find yourself under the weather
  • Access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues
  • Fulltime
Read More
Arrow Right

Customer Service Administrator

Brook Street Recruitment is working with our client in North Belfast to recruit ...
Location
Location
United Kingdom , County Antrim
Salary
Salary:
25300.00 - 26546.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • GCSE English and Maths
  • Strong communication skills
  • Previous hands on customer service administration experience
Job Responsibility
Job Responsibility
  • Answering telephone calls in a timely and efficient manner and taking messages
  • Maintaining databases on excel
  • Preparing paper work, filing, faxing and photocopying
  • Marking/allocating customer and supplier payments
  • Manage vehicle fleet documentation
  • Imputing purchase invoices on sage
  • Some bank reconciliation duties
  • Liaising with senior staff
What we offer
What we offer
  • yearly performance bonuses
  • Fulltime
Read More
Arrow Right

Customer Service Administrator

Brook Street Recruitment is working with our client in North Belfast to recruit ...
Location
Location
United Kingdom
Salary
Salary:
25300.00 - 26546.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • GCSE English and Maths
  • Strong communication skills
  • Previous hands on customer service administration experience
Job Responsibility
Job Responsibility
  • Answering telephone calls in a timely and efficient manner and taking messages
  • Maintaining databases on excel
  • Preparing paper work, filing, faxing and photocopying
  • Marking/allocating customer and supplier payments
  • Manage vehicle fleet documentation
  • Imputing purchase invoices on sage
  • Some bank reconciliation duties
  • Liaising with senior staff
What we offer
What we offer
  • yearly performance bonuses
  • Fulltime
Read More
Arrow Right