Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:
United Kingdom, Bournemouth

Category:
Customer Service

Contract Type:
Employment contract

Salary:

27000.00 - 30000.00 GBP / Year

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Job Description:

Customer Service Administrator role within a friendly, close-knit team within a respected Trust based in Bournemouth. Fantastic opportunity for someone with excellent customer service skills who is a keen problem solver.

Job Responsibility:

Chasing outstanding payments and following up with customers
Resolving queries efficiently and professionally
Handling inbound calls and emails with a positive attitude
Maintaining accurate records
Sorting through a backlog of payments to ensure accounts are up to date
Helping to streamline the payments process for improved efficiency going forward

Requirements:

Confident and polite telephone manner
Strong problem-solving skills and attention to detail
Professional, approachable, and customer-focused
Previous experience in customer service or administration
Confident Microsoft office skills

What we offer:

Free parking
25 Days + Bank Holidays annual leave (pro rata)

Additional Information:

Job Posted:
October 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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