Customer Service Administrator

• Manage key account administration and provide exceptional support to customers
• Onboard new customers and nurture ongoing relationships
• Administer shipments and operations using internal IT systems
• Maintain group inboxes and respond promptly to customer queries
• Oversee system administration tasks to support efficient processes
• Meet deadlines and multitask effectively in a fast-paced environment
• Proactively communicate any issues or deviations to customers
• Accurately record and document all activities to support quality control and reporting

• Experience in a similar role in Customer Service & Administration
• Excellent communication skills, both written and verbal
• Strong attention to detail and problem-solving abilities
• Proficiency in Microsoft Office and experience with CRM systems is a plus
• Ability to work independently and as part of a team

Experience with CRM systems

• Weekly Pay
• Up to 28 days annual leave
• Access to free eyecare vouchers
• Temp of the Month awards
• Timesheets can be completed on mobile devices
• Perks at work
• Discount schemes
• Access to Well-being platforms
• Free parking nearby