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Customer Service Administrator

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Office Angels

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Location:
United Kingdom, Dartford

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

13.00 - 14.00 GBP / Hour

Job Description:

Temporary part-time position as a Customer Service Administrator in Dartford. Role involves being the backbone of the customer support team in a fast-paced environment where every day brings new challenges and rewards.

Job Responsibility:

  • Manage key account administration and provide exceptional support to customers
  • Onboard new customers and nurture ongoing relationships
  • Administer shipments and operations using internal IT systems
  • Maintain group inboxes and respond promptly to customer queries
  • Oversee system administration tasks to support efficient processes
  • Meet deadlines and multitask effectively in a fast-paced environment
  • Proactively communicate any issues or deviations to customers
  • Accurately record and document all activities to support quality control and reporting

Requirements:

  • Experience in a similar role in Customer Service & Administration
  • Excellent communication skills, both written and verbal
  • Strong attention to detail and problem-solving abilities
  • Proficiency in Microsoft Office and experience with CRM systems is a plus
  • Ability to work independently and as part of a team

Nice to have:

Experience with CRM systems

What we offer:
  • Weekly Pay
  • Up to 28 days annual leave
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work
  • Discount schemes
  • Access to Well-being platforms
  • Free parking nearby

Additional Information:

Job Posted:
October 24, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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