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Customer Service Administrator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Oakland

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a Customer Service Administrator to support customer service operations through order processing, issue resolution, and administrative coordination. This role combines customer support and administrative duties, including responding to inquiries, maintaining customer records, processing orders, and assisting internal teams. The ideal candidate has strong communication skills and a customer-focused mindset.

Job Responsibility:

  • Respond to customer inquiries by phone and email
  • Process orders, service requests, and account updates
  • Maintain accurate customer records and documentation
  • Coordinate with internal teams to resolve issues
  • Track service metrics and prepare reports
  • Provide general administrative support to the customer service team

Requirements:

  • High school diploma or equivalent
  • 1+ years of customer service or administrative experience
  • Strong communication and problem-solving skills
  • Proficiency in Microsoft Office and customer service systems
  • Ability to manage multiple tasks in a fast-paced environment
  • Strong attention to detail and follow-through
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 05, 2026

Work Type:
On-site work
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