Customer Service Administrator

• Job Allocation & Workflow: Triage jobs, manage escalations, monitor PPM/Extra Works, ensure RAMS compliance
• System Management: Update job statuses and purchase orders in Clik
• Quotation Management: Prepare, submit, and chase quotes
• coordinate amendments
• Portal Management: Oversee job progression across client portals and MCAP tasks
• Reporting & Compliance: Weekly KPI reporting
• maintain contractual and H&S compliance
• Financial Administration: Resolve invoice queries with finance and operations teams

• Proven experience in Customer Service/Administration or a similar role
• Excellent communication and interpersonal skills, customer satisfaction is key
• A proactive approach to identifying client needs and offering innovative solutions
• A team player who thrives in a collaborative environment

A construction back ground would be an advantage

• Weekly Pay
• Up to 28 days annual leave
• Access to free eyecare vouchers
• Temp of the Month awards
• Timesheets can be completed on mobile devices
• Perks at work
• Discount schemes
• Access to Well-being platforms