Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:
United Kingdom, Chesterfield

Category:
Customer Service

Contract Type:
Not provided

Salary:

25500.00 - 28000.00 GBP / Year

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Job Description:

Customer Service Administrator role at a vibrant media company in Chesterfield. The position involves being the first point of contact for valued clients, ensuring their needs are met and their experience is seamless from day one.

Job Responsibility:

Providing outstanding customer service and support
Acting as the main liaison for client queries and requests
Monitoring contract renewals and leading contract negotiations
Supporting the onboarding process for new clients
Keeping the CRM system up to date

Requirements:

Strong background in customer service or account management
Organised individual
Confident communicator
Skilled negotiator
Enjoy building relationships and solving problems

What we offer:

Hybrid working: 3 days per week in the Chesterfield office, 2 days working remotely
Free parking on site
25 days holiday plus bank holidays
Extra day off for your birthday
Option to buy and sell holidays

Additional Information:

Job Posted:
September 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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