Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:
United Kingdom, Aylesford

Category:
Customer Service

Contract Type:
Not provided

Salary:

27000.00 - 29000.00 GBP / Year ▼

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Job Description:

Dynamic and driven professional role focused on building lasting relationships and delivering exceptional service for an industry leading business

Job Responsibility:

Job Allocation & Workflow: Triage jobs, manage escalations, monitor PPM/Extra Works, ensure RAMS compliance
System Management: Update job statuses and purchase orders in Clik
Quotation Management: Prepare, submit, and chase quotes
coordinate amendments
Portal Management: Oversee job progression across client portals and MCAP tasks
Reporting & Compliance: Weekly KPI reporting
maintain contractual and H&S compliance
Financial Administration: Resolve invoice queries with finance and operations teams

Requirements:

Proven experience in Customer Service/Administration or a similar role
Excellent communication and interpersonal skills
A proactive approach to identifying client needs and offering innovative solutions
A team player who thrives in a collaborative environment

What we offer:

Weekly Pay
Up to 28 days annual leave
Access to free eyecare vouchers
Temp of the Month awards
Timesheets can be completed on mobile devices
Perks at work
Discount schemes
Access to Well-being platforms

Additional Information:

Job Posted:
November 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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