Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:
United Kingdom, Tonbridge

Category:
Customer Service

Contract Type:
Not provided

Salary:

26000.00 - 27000.00 GBP / Year

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Job Description:

Are you passionate about delivering exceptional customer service? If so, we are seeking a friendly, proactive, and professional Customer Service Administrator to join our client's busy team, working in a supportive small team managing all enquires and processing orders and returns.

Job Responsibility:

Handling customer enquiries via phone, email, and website
Providing accurate information about products and inputting orders
Resolving customer issues efficiently and professionally
Maintaining customer records with meticulous attention to detail
Working closely with internal teams to ensure excellent service delivery regarding orders, freight and delivery

Requirements:

Previous experience in a customer service and administration
Excellent communication and interpersonal skills
A positive attitude and problem-solving approach
Strong organisational skills and attention to detail
Comfortable working with CRM systems and Microsoft Office

Nice to have:

Languages would be a benefit, but not essential!

What we offer:

Excellent company benefits including free parking!

Additional Information:

Job Posted:
June 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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