Customer Service Administrator, Wallace Hind

Customer Service Administrator

Wallace Hind

Location:
United Kingdom, Bidford-on-Avon

Category:
Customer Service

Contract Type:
Not provided

Salary:

26000.00 GBP / Year

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Job Description:

Join a growing industrial supplies business with a fast-paced, supportive team based in Bidford-on-Avon. This is your chance to gain hands-on experience, deliver exceptional customer support, and help grow our online presence as our Customer Service Executive / E-Commerce Assistant.

Job Responsibility:

Create and optimise eBay listings
Process online orders
Track orders from entry through dispatch and courier pick-up
Maintain and update large data sets using Excel
Deliver excellent customer service via phone and email
Administer documents such as invoices and certificates of analysis

Requirements:

strong communication and multitasking skills
high attention to detail
proactive, problem-solving mindset
experience within Customer Service or customer facing positions advantageous
personal interest or professional experience in e-commerce
comfortable using Microsoft Office (Excel, Word, Outlook)

Nice to have:

experience within Customer Service or customer facing positions
personal interest or professional experience in e-commerce

What we offer:

22 days annual leave, increasing with length of service
Company pension scheme
Annual performance bonus
Well being support
Company parties and social events

Additional Information:

Job Posted:
July 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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