Customer Service Administrator, Office Angels

Office Angels

Location:
United Kingdom, Livingston

Category:
Customer Service

Contract Type:
Not provided

Salary:

25000.00 GBP / Year

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Job Description:

We're looking for a proactive and friendly Customer Service Administrator to be the welcoming face and voice for our client - a leading player in the manufacturing industry. As the first point of contact for customers, visitors, and stakeholders, you'll play a key role in creating a positive and professional first impression.

Job Responsibility:

Delivering first-class customer care via phone, email, and in person
Supporting the CRM and Office Managers with customer enquiries and complaints
Keeping up to date with product changes and ensuring accurate information is shared
Accurately updating information in the CRM system

Requirements:

A natural flair for customer service and communication
Strong organisational skills and attention to detail
Confidence using Microsoft Office (Word, Excel, Outlook, PowerPoint)
A proactive, can-do attitude and the ability to work independently
Previous experience in a customer-facing role

What we offer:

Access to discount vouchers with many high street brands
Eye care vouchers and money towards glasses for VDU purposes
Expert interview support and advice
Weekly pay
Pension scheme option with employer contributions
28 days paid annual leave
Access to assistance programme providing free, confidential advice

Additional Information:

Job Posted:
November 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Administrator