Customer Service Administrator, Office Angels

Office Angels

Location:
United Kingdom, Chelmsford

Category:
Office Administration

Contract Type:
Not provided

Salary:

24500.00 GBP / Year

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Job Description:

Are you passionate about delivering exceptional customer service and keeping operations running smoothly? Join my clients' dynamic team as a Customer Service Administrator where your attention to detail and proactive approach will make a real impact. In this role, you'll be the vital link between customers, internal teams, and external partner, ensuring orders are processed accurately, queries are handled efficiently, and the office environment remains welcoming and well-organised.

Job Responsibility:

Enter and update customer orders using required software, ensuring accuracy
Process quotation requests in Oracle promptly and correctly
Keep the customer service folder on the intranet up to date
Communicate with Customer Service, Product Managers, Sales Reps, and Managers as needed
Maintain a professional demeanor in person, on calls, and via email
Act as receptionist when needed, answering the door to visitors
Monitor and maintain office stock levels, including stationery and supplies
Ensure meeting rooms are tidy, available when needed, and stocked with necessary items

Requirements:

Strong verbal and written communication skills
Ability to clearly share goals, updates, and changes
Skilled in building positive relationships through empathy, rapport, and sensitivity
Demonstrates integrity, honesty, and a strong work ethic
Works well in teams and contributes to a collaborative environment
Capable of managing conflicts, adapting to change, and meeting deadlines effectively

Additional Information:

Job Posted:
October 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Administrator