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Customer Service Administrator

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Brook-St Hiredonline

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Location:
United Kingdom , Mallusk, County Antrim

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

28000.00 - 32000.00 GBP / Year
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Job Description:

Brook Street Recruitment is working with our client in Mallusk to recruit a new full time and permanent Customer Service Administrator

Job Responsibility:

  • Daily process and input of all customer orders and distribution accounts
  • Provide daily operational reports that are accurate and timely
  • Run stock reports to check for product availability
  • Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records
  • Perform accurate and timely data entry for receiving order allocation, shipping and inventory management
  • Trace orders as required and notifies customers of any activity concerning their order
  • Ensure accurate and timely client and vendors billing
  • Input all receipts, putway moves, picks, shipments and cycle counts
  • Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders
  • Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner
  • Report customer feedback to management, including any signs of customer dissatisfaction
  • Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding

Requirements:

  • Strong communication skills - verbal and written
  • PC Literate and proficient with Microsoft Suite
  • Good customer service and problem solving skills

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
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