Customer Service Administrator Job at KIMS Hospital (Sevenoaks)

Customer Service Administrator

KIMS Hospital

Location:
United Kingdom , Sevenoaks

Category:
Office Administration

Contract Type:
Employment contract

Salary:

25600.00 GBP / Year

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Job Description:

Bring Your Administrative Skills to Life in a Supportive, Patient-Centred Healthcare Setting. We’re looking for a dynamic, friendly, and proactive Customer Service Administrator to join our dedicated team at Sevenoaks Medical Centre, part of KIMS Hospital, Kent’s largest independent hospital. This is a fantastic opportunity to grow your career in a modern, fast-paced private healthcare setting – and make a real difference every day.

Job Responsibility:

Greet and assist patients, visitors, consultants, and staff with a warm and professional manner
Coordinate appointments and ensure accurate patient records are maintained in line with GDPR
Deliver outstanding administrative support across departments, helping ensure seamless, high-quality care
Play a vital role in enhancing the overall patient experience, every day

Requirements:

GCSEs (Grade 4/C or above) in English and Maths (or equivalent)
Previous customer service experience – ideally in a premium service environment
Confident using IT systems and managing appointments with care and precision
A team player with a positive, people-first approach

Nice to have:

Previous experience in a healthcare or clinical setting

What we offer:

Private Health Insurance
Free secure staff parking
Pension scheme
33 days annual leave (including bank holidays) plus a paid day off on your birthday
Life Assurance
Annual flu vaccination
Free eye test
Relocation support packages (where applicable)

Additional Information:

Job Posted:
January 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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