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We are seeking a proactive and customer-focused Customer Service Administrator to join our automotive client based in Bournemouth. This is a fantastic opportunity for someone with strong administrative and customer service skills to thrive in a fast-paced environment.
Job Responsibility:
Provide exceptional customer service through telephone and email
Handle incoming calls and assist with customer queries
Prepare accurate quotes and pricing information
Book appointments and process new orders
Support with bookkeeping tasks
Check deliveries and manage credit notes
Maintain accurate records and documentation
Requirements:
Proven experience in customer service and administration
Confident using Microsoft Office (Word, Excel, Outlook)
Strong communication and organisational skills
Previous experience in accounts or bookkeeping is advantageous
Ability to work independently and as part of a team
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