Customer Service Administrator Job at Brook-St Hiredonline (County Antrim)

Customer Service Administrator

Brook Street Recruitment is working with our client in North Belfast to recruit ...

Location

United Kingdom

Salary:

25300.00 - 26546.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

GCSE English and Maths
Strong communication skills
Previous hands on customer service administration experience

Job Responsibility

Answering telephone calls in a timely and efficient manner and taking messages
Maintaining databases on excel
Preparing paper work, filing, faxing and photocopying
Marking/allocating customer and supplier payments
Manage vehicle fleet documentation
Imputing purchase invoices on sage
Some bank reconciliation duties
Liaising with senior staff

What we offer

yearly performance bonuses

Fulltime

New

Customer Service Administrator

Are you passionate about delivering exceptional customer service? We are seeking...

Location

United Kingdom , Tunbridge Wells

Salary:

26500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer service and administration office-based role
Excellent communication and interpersonal skills
A positive attitude and problem-solving approach
Strong organisational skills and attention to detail
Comfortable working with CRM systems and Microsoft Office (Word, Outlook and Excel)

Job Responsibility

Handling customer enquiries via phone, email, and live chat
Providing accurate information about products and services
Resolving customer issues efficiently and professionally, via correspondence, emails and calls
Maintaining customer records with meticulous attention to detail
Updating the CRM with relevant information and producing invoices to send for completed works
Working closely with internal teams to ensure excellent service delivery

What we offer

Supportive and friendly working environment
Opportunities for career development and training

Fulltime

Customer Service Administrator

We are looking for a dedicated Customer Service Administrator to join our team i...

Location

United States , Fort Lauderdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in customer service, support, or administrative roles
Proficient in using CRM software and other customer management tools
Strong communication skills with the ability to interact effectively with diverse groups
Demonstrated ability to handle multiple tasks and prioritize responsibilities efficiently
Exceptional attention to detail and accuracy in managing records and service processes
Proven problem-solving skills with a focus on customer satisfaction and conflict resolution
A positive, team-oriented attitude and a commitment to delivering outstanding service
Ability to adapt and thrive in a dynamic, fast-paced work environment

Job Responsibility

Act as the primary point of contact for customers, providing timely and accurate information regarding their service requests
Collaborate with internal teams to ensure efficient coordination and successful completion of customer service requirements
Review and verify completed service requests to ensure billing aligns with contractual agreements
Maintain organized and precise records of all customer interactions and service activities
Provide administrative support to enhance the efficiency of daily operations
Address and resolve customer inquiries and concerns with a proactive and solutions-focused approach
Foster positive relationships with both internal and external stakeholders to promote seamless communication
Monitor and manage customer accounts using CRM tools to ensure data accuracy and consistency
Identify opportunities for process improvements to elevate the overall customer experience

What we offer

medical
vision
dental
life and disability insurance
enrollment in company 401(k) plan
free online training

Fulltime

Customer Service Administrator

We are looking for a Customer Service Administrator to support customer service ...

Location

United States , Oakland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
1+ years of customer service or administrative experience
Strong communication and problem-solving skills
Proficiency in Microsoft Office and customer service systems
Ability to manage multiple tasks in a fast-paced environment
Strong attention to detail and follow-through

Job Responsibility

Respond to customer inquiries by phone and email
Process orders, service requests, and account updates
Maintain accurate customer records and documentation
Coordinate with internal teams to resolve issues
Track service metrics and prepare reports
Provide general administrative support to the customer service team

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Administrator

Our client is looking for a confident and proactive Customer Service Administrat...

Location

United Kingdom , Exeter

Salary:

13.50 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Strong customer service skills
Confident using and learning new computer systems
Excellent attention to detail
Strong communication skills, both written and verbal
Good organisational skills
Ability to work well in a fast-paced environment
Team player with a positive attitude
Reliable and proactive approach

Job Responsibility

Handling incoming customer enquiries via phone and email
Providing excellent customer service at all times
Carrying out general administrative duties as required
Updating internal systems accurately and efficiently
Supporting the wider team with day-to-day tasks
Ensuring all records and documentation are kept up to date
Assisting with resolving customer queries in a timely manner
Working collaboratively to support smooth business operations
Adhering to company procedures and maintaining data accuracy

What we offer

Weekly pay
Temporary candidate of the month award
Temporary candidate lunches/treats
Online timesheets
A dedicated consultant for additional support
Canteen with tea and coffee facilities
Free parking on site
Toilets and shower facilities available

Customer Service Administrator

We're looking for a proactive and customer-focused Customer Service Administrato...

Location

United Kingdom , Livingston

Salary:

26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer-facing or customer service role
Strong communication skills with the ability to handle a variety of customer interactions confidently
Experience dealing with complaints and challenging situations professionally
Excellent organisational skills and attention to detail
Confidence using Microsoft Office (Word, Excel, Outlook, PowerPoint)
A proactive, positive approach and ability to work independently

Job Responsibility

Acting as the first point of contact for all incoming customer enquiries via phone, email, and in person
Managing a broad spectrum of queries including general enquiries, product information and guidance, order-related questions, customer feedback and complaints
Taking ownership of queries, ensuring they are resolved promptly or escalated appropriately
Delivering a high standard of customer care at all times
Maintaining up-to-date knowledge of products to provide accurate information
Logging and updating all customer interactions within the CRM system
Supporting internal teams to ensure a seamless customer experience

What we offer

Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
Access to discount vouchers with many high street brands
Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)
Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues

Fulltime

Customer Service Administrator

We are looking for a Customer Service Administrator to support a service-focused...

Location

United States , Dania Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in customer service, customer support, sales support, or administrative coordination
Hands-on experience using CRM systems to manage customer information, service activity, and follow-up tasks
Strong verbal and written communication skills with the ability to interact effectively with internal and external customers
Demonstrated attention to detail, especially when reviewing records, service documentation, and billing information
Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and professionalism
Strong critical thinking and problem-solving skills, with the ability to resolve conflicts and address customer concerns constructively
Positive, service-oriented mindset with a commitment to delivering a high-quality customer experience
All applicants applying for U.S. job openings must be legally authorized to work in the United States.

Job Responsibility

Act as a primary point of contact for customers, providing timely updates and clear communication throughout the service process
Partner with internal departments to coordinate service activities and help ensure work is completed accurately and on schedule
Monitor service requests from initiation through completion, following up on open items to maintain a smooth customer experience
Review completed work for accuracy and confirm billing aligns with contract terms and customer-specific agreements
Maintain organized documentation, customer records, and administrative files to support efficient day-to-day operations
Handle inbound and outbound customer interactions professionally, resolving questions, concerns, and service-related issues
Work closely with cross-functional stakeholders to address challenges, improve response times, and support overall service quality

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan
free online training

Customer Service Administrator

Are you available immediately and looking for temporary work? Office Angels are ...

Location

United Kingdom , Canterbury

Salary:

13.50 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Have experience in a customer focused administration role
Can work in a busy KPI driven environment
Have exceptional IT skills
Are quick to learn new systems

Job Responsibility

Taking enquiries from clients over email and the phone
Supporting clients in a friendly and professional manner
Arranging appointments, sending invites via Outlook and MS Teams
Collating reports and correspondence to a high standard, ensuring deadlines are met
Completing detailed and accurate records
Accurately inputting data onto Excel
Using multiple IT systems
Working to KPIs and Targets on a daily basis

What we offer

Weekly Pay
Up to 28 days annual leave
Dedicated consultant to support your job search
First opportunity to see permanent positions
Access to free eyecare vouchers
Temp of the Month awards
Timesheets can be completed on mobile devices
Perks at work
Discount schemes
Access to Well-being platforms

Fulltime

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