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Customer Service Administrator

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Office Angels

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Location:
United Kingdom, Andover

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

25000.00 - 28000.00 GBP / Month

Job Description:

As a Customer Service Administrator, you will be the first point of contact for clients, ensuring they feel valued and heard. Responsibilities include responding to inquiries, managing appointments, assisting with administrative tasks, maintaining accurate records, collaborating with professionals, and troubleshooting issues. The ideal candidate will have prior experience in customer service or administrative roles, exceptional communication skills, strong organizational abilities, and a positive attitude. Proficiency in Microsoft Office is required.

Job Responsibility:

  • Responding to inquiries via phone, email, and in-person with a warm and helpful attitude
  • Managing appointments and scheduling with precision
  • Assisting with administrative tasks to keep operations running smoothly
  • Maintaining accurate records and databases
  • Collaborating with professionals to streamline services
  • Troubleshooting issues and providing solutions promptly

Requirements:

  • Proven experience in customer service or administrative roles
  • Exceptional communication skills, both verbal and written
  • Strong organisational skills and attention to detail
  • Ability to multitask and thrive in a fast-paced environment
  • A positive attitude and a passion for helping others
  • Proficiency in Microsoft Office Suite and general computer skills

Additional Information:

Job Posted:
August 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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