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Customer Service Administrator

platinumrecruits.co.uk Logo

Platinum Recruitment Group Ltd

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Location:
United Kingdom, Sale

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

27000.00 - 30000.00 GBP / Year

Job Description:

One of the fastest growing companies in the North West is looking for 2 new Customer Service Administrators to join the team in their Sale office. The role is a perfect balance of customer service and business administration. As a business they have a firm but relaxed approach to work. The offices are great, relaxed atmosphere, music on, Friday get together for the whole team and then they really do all pull together so expect a warm welcome and supportive environment. Hours are optional of 8-4 or 9-5 Monday to Friday and hard work is always recognized and rewarded through incentive and pay increase.

Job Responsibility:

  • Speaking with 20 customers per day
  • Predominantly outbound calls following successful applications
  • Share good news and book engineers to attend property visits
  • Complete all administration around engineer visit and property
  • Close the file
  • Work via excel and email

Requirements:

  • Skilled individual
  • Confident on the phone
  • Comfortable completing administration
  • Able to share critical information in a polite and professional way
  • Able to adapt delivery to audience
  • Brilliant attention to detail
  • Passionate about a career
  • Want to deliver a first class service
What we offer:
  • Incentives
  • Pay increase
  • Relaxed atmosphere
  • Music on
  • Friday get together for the whole team
  • Warm welcome
  • Supportive environment

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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