Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:
United Kingdom, Hull

Category:
Customer Service

Contract Type:
Not provided

Salary:

12.60 - 13.00 GBP / Hour

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Job Description:

Our client respected Housing Association seeking a Temporary Customer Service Administrator to support their warm and welcoming team. This is a fantastic opportunity to apply your customer service and administrative expertise in a role that directly contributes to improving lives within the community.

Job Responsibility:

Handling all incoming calls from customers/reception duties
Receiving, recording, and distributing messages in an accurate and timely manner
To assess and resolve enquiries, requests, and complaints, at the first point of contact, wherever possible
To take and process repair calls including, contacting approved contractors to progress the repair works
To support with various administrative tasks including logging and processing TV licence requests
To record, maintain and update as necessary (using the relevant systems) information given, services requested, and complaints made to ensure the accuracy of information and efficiency when dealing with customers
Welcoming visitors and cash handling
Organise and service meetings and events, assembling relevant information and documents
To monitor and order office supplies as required

Requirements:

Previous experience in a Customer Support/ Administrative role
Excellent communication skills
Ability to multi-task and have a level of empathy when speaking with customers
IT literate- All Microsoft packages including Excel and internal CRM systems

What we offer:

Weekly Pay - Pay day is a Friday
28 days annual leave minimum
Dedicated consultant to support your job search
First opportunity to see permanent positions
Access to free eyecare vouchers
Temp of the Month awards
Timesheets can be completed on mobile devices
Perks at work and discount schemes

Additional Information:

Job Posted:
September 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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