Customer Service Administrator, Office Angels

Office Angels

Location:
United Kingdom, Exeter

Category:
Customer Service

Contract Type:
Not provided

Salary:

25000.00 - 26000.00 GBP / Year

Save Job

Apply Position

Job Description:

Our client is seeking a confident Customer Service Administrator to join their team based in Exeter. The ideal candidate will be helping to provide excellent service and support the Customer Service Executives by providing an efficient response to incoming enquiries, processing documents accurately and actioning tasks in a timely manner.

Job Responsibility:

Liaise closely with and provide support for the Customer Service Executives
Process all documentation correctly and maintain files and records according to procedures
Ability to pick up and use multiple systems for various tasks quickly
Forward queries and keep managers, supervisors, colleagues informed as necessary
Maintaining accurate records
Action all messages received from customers in a timely manner
Carry out tasks to comply with Company Policy and Health & Safety
Maintain confidentiality of Company and customer business
Foster and maintain good working relations with customers, Company and colleagues

Requirements:

Excellent IT and administration skills
Excellent telephone manner
Confident in dealing with customers
Great customer service skills and ethos
Must have a proactive approach to work with the ability to self-manage
Must be methodical and very well organised

Additional Information:

Job Posted:
April 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.

Customer Service Administrator