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We're looking for a proactive and friendly Customer Service Administrator to be the welcoming face and voice for our client - a leading player in the manufacturing industry. As the first point of contact for customers, visitors, and stakeholders, you'll play a key role in creating a positive and professional first impression.
Job Responsibility:
Delivering first-class customer care via phone, email, and in person
Supporting the CRM and Office Managers with customer enquiries and complaints
Keeping up to date with product changes and ensuring accurate information is shared
Accurately updating information in the CRM system
Requirements:
A natural flair for customer service and communication
Strong organisational skills and attention to detail
Confidence using Microsoft Office (Word, Excel, Outlook, PowerPoint)
A proactive, can-do attitude and the ability to work independently
Previous experience in a customer-facing role
What we offer:
Working as a temp is an ideal way of exploring different job roles and industries
Access to discount vouchers with many high street brands
Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
28 days paid annual leave (Based on a weekly accrual)
Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues
Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism
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