Customer Service Administrator Job at Randstad (Croydon)

Customer Service Administrator

Randstad

Location:
United Kingdom , Croydon

Category:
Customer Service

Contract Type:
Not provided

Salary:

26000.00 - 26200.00 GBP / Year

Save Job

Apply Position

Job Description:

Customer Service Administrator - Croydon - Leading Employer. Are you a customer focused professional seeking a new role with a leading employer? Are you seeking employment with an employer of choice who can offer clear career progression and development? Our leading professional services client based in Croydon are seeking a motivated and customer focused candidate to work within there accounting function as a Customer Service Administrator. Working as part of a team in a highly successful department, you will play a key role in responding to customer queries via email and resolving billing and general account queries.

Job Responsibility:

Respond to customer queries via email relating to payments
Investigations / issue resolution
Update internal systems
Data entry and systems updates
Manage and prioritise high volumes of emails and system tasks
Produce correspondence to customers where needed
Process transactions relating to customer payments

Requirements:

Proven customer service experience
Experience with supporting customers with bills, payment or similar would be an advantage
Keen to learn new processes and develop new skills
Organised, motivated and able to work well under pressure when needed
Competent IT skills an able to learn new systems
Local to the area or within reasonable commute
Customer focused with excellent communication skills

What we offer:

Holiday Pay
Pension
Benefits
Full training provided
Excellent working conditions and office environment
Excellent progression and development within the business
Agile / Hybrid working once fully trained
Monday to Friday 9am to 5:30pm (can be flexible)
extensive benefits
33 days holiday
Birthday leave

Additional Information:

Job Posted:
March 25, 2026

Expiration:
March 26, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Randstad - All Job Offers

Job Link Share: