Customer Service Administrator

We are currently recruiting on behalf of our client, a well-established organisation within the property and facilities sector, for a Customer Service Administrator to join their busy team in Upton. This is a fantastic opportunity for someone with strong customer service and administrative experience who enjoys working in a fast-paced environment and delivering a high standard of service to clients within high-end residential properties. Reporting to the Customer Service Manager, you will be responsible for managing incoming customer queries, coordinating maintenance works, and ensuring all issues are handled efficiently and professionally. You'll act as a key point of contact between customers and contractors, helping to ensure a smooth and positive customer experience from start to finish.