Customer Service Administrator Job at Office Angels (Coventry)

Customer Service Administrator

One of the fastest growing companies in the North West is looking for 2 new Cust...

Location

United Kingdom , Sale

Salary:

27000.00 - 30000.00 GBP / Year

Platinum Recruitment Group Ltd

Expiration Date

Until further notice

Requirements

Skilled individual
Confident on the phone
Comfortable completing administration
Able to share critical information in a polite and professional way
Able to adapt delivery to audience
Brilliant attention to detail
Passionate about a career
Want to deliver a first class service

Job Responsibility

Speaking with 20 customers per day
Predominantly outbound calls following successful applications
Share good news and book engineers to attend property visits
Complete all administration around engineer visit and property
Close the file
Work via excel and email

What we offer

Incentives
Pay increase
Relaxed atmosphere
Music on
Friday get together for the whole team
Warm welcome
Supportive environment

Fulltime

Customer Service Administrator

Dynamic and driven professional role focused on building lasting relationships a...

Location

United Kingdom , Aylesford

Salary:

27000.00 - 29000.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in Customer Service/Administration or a similar role
Excellent communication and interpersonal skills
A proactive approach to identifying client needs and offering innovative solutions
A team player who thrives in a collaborative environment

Job Responsibility

Job Allocation & Workflow: Triage jobs, manage escalations, monitor PPM/Extra Works, ensure RAMS compliance
System Management: Update job statuses and purchase orders in Clik
Quotation Management: Prepare, submit, and chase quotes
coordinate amendments
Portal Management: Oversee job progression across client portals and MCAP tasks
Reporting & Compliance: Weekly KPI reporting
maintain contractual and H&S compliance
Financial Administration: Resolve invoice queries with finance and operations teams

What we offer

Weekly Pay
Up to 28 days annual leave
Access to free eyecare vouchers
Temp of the Month awards
Timesheets can be completed on mobile devices
Perks at work
Discount schemes
Access to Well-being platforms

Fulltime

Customer Service Administrator

Customer Service Administrator - Hackney, London. Join our vibrant team at a soc...

Location

United Kingdom , London

Salary:

30000.00 - 35000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a customer service role within an e-commerce setting
Familiarity with customer service tools like Zendesk, Shopify, and Google Sheets
A genuine love for helping others and making a positive impact
Strong communication skills, both written and verbal
Ability to handle difficult situations with patience and empathy
Highly organised with a methodical approach to tasks
Comfortable learning new technologies and solving problems independently

Job Responsibility

Serve as the first point of contact for customer inquiries via phone and email (mostly email based)
Address and resolve customer complaints, logging feedback for continuous improvement
Process returns, refunds, and replacements efficiently
Maintain high customer satisfaction while balancing company policies
Channel B2B partnership inquiries to the relevant team members
Identify opportunities to enhance customer experience and reduce avoidable inquiries
Stay flexible and ready to assist in other areas of the business as needed

What we offer

Competitive salary
25 days of holiday a year (pro-rata, plus bank holidays)
Flexible working options
Regular working hours: 9:00 AM - 5:30 PM, Monday to Friday
Monthly wellbeing budget to support your health
Relaxed, friendly office

Customer Service Administrator

Customer Service Administrator role in facilities management, serving as the fir...

Location

United Kingdom , Livingston

Salary:

26000.00 - 26500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a facilities or FM helpdesk role
Top-notch communication skills-written and spoken
Confident with Microsoft Office and Teams
A team player who can also fly solo when needed
A positive attitude, attention to detail, and a love for helping others

Job Responsibility

Answering calls and helping people with their queries
Logging helpdesk requests
Coordinating engineers and contractors to get things fixed
Keeping clients in the loop
Creating reports, quotes, and keeping everything running
Using initiative to solve problems and escalate when needed

What we offer

Team treats including pizza Friday's
Christmas nights out
Free fresh fruit daily
Real opportunities to grow your career and learn new skills
Vibrant, friendly team that supports each other

Fulltime

Customer Services Administrator

Temporary Customer Services Administrator role with a leading specialist in fina...

Location

United Kingdom , Orpington

Salary:

13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Strong customer service background
Excellent communication skills with ability to remain calm under pressure
Strong attention to detail and proficiency in MS Office
Results-driven mindset with excellent time management skills
Ability to adapt to fluctuations in workload and work effectively as part of a team

Job Responsibility

Engaging with customers and prospects to provide product information and support through application process
Building relationships with customers, answering queries, and addressing new product and renewal inquiries
Processing new business applications and ISA transfers while ensuring timelines and quality standards are met
Handling inbound and outbound calls with accuracy and professionalism
Maintaining detailed records through data input and scanning of correspondence
Collaborating with Field Team to enhance knowledge of Police affinity group
Assisting with service improvement initiatives and additional duties assigned by CEO

Fulltime

Customer Service Administrator

We're seeking a Customer Service Administrator to join a friendly, close-knit te...

Location

United Kingdom , Bournemouth

Salary:

27000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A confident and polite telephone manner
Strong problem-solving skills and attention to detail
Professional, approachable, and customer-focused
Previous experience in customer service or administration
Confident Microsoft office skills

Job Responsibility

Chasing outstanding payments and following up with customers
Resolving queries efficiently and professionally
Handling inbound calls and emails with a positive attitude
Maintaining accurate records
Sorting through a backlog of payments to ensure accounts are up to date
Helping to streamline the payments process for improved efficiency going forward

What we offer

Free parking
25 Days + Bank Holidays (pro rata)

Fulltime

Customer Service Administrator

We are recruiting for a motivated and personable Customer Services Administrator...

Location

United Kingdom , Exeter

Salary:

12.50 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience within customer focused role
High level of customer care skills with the willingness to exceed expectations
Confident and polite telephone manner
Strong IT and communication skills
Ability to 'think on your feet' and problem solve

Job Responsibility

Providing front of office support to residents and visitors to the building
Maintaining excellent customer service at all times
Updating the companies booking system
Checking in and checking out residents
Responding to customer enquires and complaints and take appropriate action in line with company procedures
Distributing parcels and post
Working with the maintenance team ensuring the building is managed and maintained in line with company polices and procedures
Supporting with the coordination of social events and open days
Other administrator duties to ensure the smooth running of the department

What we offer

Weekly pay
Access to Boost - exclusive platform with discounts on hundreds of retailers, well being hub with recipes, exercise area, and mindfulness section
Temporary candidate of the month award
Temporary candidate lunches/treats
Online time sheets
Regular pay reviews
Dedicated consultant as additional layer of support

Fulltime

Customer Service Administrator

We're looking for a proactive and friendly Customer Service Administrator to be ...

Location

United Kingdom , Livingston

Salary:

25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A natural flair for customer service and communication
Strong organisational skills and attention to detail
Confidence using Microsoft Office (Word, Excel, Outlook, PowerPoint)
A proactive, can-do attitude and the ability to work independently
Previous experience in a customer-facing role

Job Responsibility

Delivering first-class customer care via phone, email, and in person
Supporting the CRM and Office Managers with customer enquiries and complaints
Keeping up to date with product changes and ensuring accurate information is shared
Accurately updating information in the CRM system

What we offer

Access to discount vouchers with many high street brands
Eye care vouchers and money towards glasses for VDU purposes
Expert interview support and advice
Weekly pay
Pension scheme option with employer contributions
28 days paid annual leave
Access to assistance programme providing free, confidential advice

Fulltime

Customer Service Administrator

Office Angels

Location:
United Kingdom , Coventry

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 27, 2025

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Location:United Kingdom , Coventry

Category:Customer Service

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:April 27, 2025

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Location:
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Category:
Customer Service

Contract Type:
Not provided

Job Posted:
April 27, 2025